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Shopify / crm & customer service manager

London
Trad3r
Customer service manager
£24,000 a year
Posted: 21 September
Offer description

Own TRDR+ Subscriptions and Customer Experience

We're looking for someone who can run our Shopify store, manage subscriptions, and handle customer service. If you can make our checkout smooth and keep customers happy, you're the one.

What You'll Do:

* Manage Shopify store, subscription flows, and checkout UX.
* Run email automation, referral, and loyalty programs.
* Handle customer support: chat, email, FAQs, automation.
* Provide insights to Growth & Content teams.

What You Bring:

* You know how to make Shopify and CRM systems work.
* You can deliver a great customer experience.
* You are organized, proactive, and results-driven.

Why Join TRDR+:

* Direct impact on subscriber retention and satisfaction.
* Flexible and collaborative environment.

Apply Today – if you can do it, we want to see it.

Job Type: Full-time

Pay: £24,000.00 per year

Application question(s):

* A customer abandons the checkout 3 times in a week. How would you use Shopify, email automation, or customer service to convert them into a subscriber?

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