Developer Community Program Manager
Contract duration: 9 months
Location: London, UK (3 days onsite, 2 days WFH)
Program Management (50%):
* Drive strategy and execution for developer-focused programs
* Manage complex, cross-functional initiatives to scale the impact of Developer Advocates
* Create and maintain program dashboards, metrics, and reporting mechanisms to track success and demonstrate business value
* Optimize processes and introduce automation to improve team efficiency and content production workflows
* Partner with internal stakeholders to align developer programs with broader business objectives
* Manage program budgets and vendor relationships effectively
Community Management (50%):
* Own and scale program in EMEA, including growth strategy and health metrics
* Build and nurture relationships with community leaders and members through regular engagement
* Support the planning and execution of community-led events
* Track community health metrics and adjust strategy based on changing community needs
* Create feedback loops between the community and internal teams
* Enable community leaders to grow their memberships and deliver impactful events
Basic Qualifications:
* 5+ years of experience in program or project management
* 3+ years of experience in a customer facing role
* Proven track record of managing complex programs and stakeholder relationships
* Good data analysis skills and experience using metrics to drive improvements
* Excellent written and verbal communication skills in English
* Experience working with technical communities and understanding developer needs
Preferred Qualifications:
* 2+ years of experience in community management or developer relations
* PMP certification or equivalent project management credentials
* Experience working with remote, international teams
* Proficiency in [a main language in a sub region in EMEA: German, French, Spanish...]
* Experience with digital marketing tools (Qualtrics, Marketo, Salesforce)
* Knowledge of project management tools (Asana, JIRA, etc.)