Quality Manager Join Our Team as a Quality Manager! Part-Time | £16.00 per hour | 25 hours per week Ace Cleaning Company *Note: only bespoke applications with a full CV and an accompaning letter explaining why this position suit you will be considered. Are you passionate about quality, compliance, and continuous improvement? Ace Cleaning Company is looking for a dedicated Quality Manager to uphold and enhance the standards of our services across all sites. About the Role As our Quality Manager, you’ll play a key role in three core areas: General Quality Management * Maintain and audit ISO 9002 and ISO 14002 systems. * Monitor staff attendance via our app-based system. * Ensure customer satisfaction through regular communication. * Oversee accurate invoicing and internal auditing processes. Site Quality Audits & Complaint Management * Conduct regular site audits and assess service quality. * Collaborate with the management team to plan and confirm corrective actions. * Resolve minor non-conformance issues directly with operational staff. Staff Training & Wellbeing * Review and support staff onboarding and induction training. * Monitor ongoing training needs in areas such as: * Health & Safety * COSHH * RIDDOR/Incident Reporting * Safeguarding Working Hours & Benefits * 25 hours per week, can be over 4 days. Between 8:00am & 4:00pm. * £16.00 per hour * 28 days holiday (20 days annual 8 statutory) * Supportive team environment with a focus on staff wellbeing Apply Today! If you're ready to make a real impact and help us deliver exceptional service, we’d love to hear from you. Full training provided for an enthusiastic individual who can demonstrate a drive to continuous improvement. Note only bespoke applications with a full CV and an accompaning letter explaining why this position suit you will be considered