Current CVG employees, please click HERE to login and apply. Job summary: The Quality Manager is responsible for leading the UK Plant Quality Team in resolving all Quality related issues both Customer and Supplier. They will also be working alongside all departments to ensure the Quality management System is compliant to ISO standards. Main Responsibilities • Manage KAB QMS System, to ensure compliance to ISO9001 and progression to IATF16949. • Facilitate Customer, Internal & Supplier related Quality issues from receipt of issue through to closure. • Support multifunctional teams with issue investigation and problem-solving activities. • Monitor open concessions to ensure actions are progressing and expiration dates are not exceeded. • Communication on quality issues internally and externally. • Maintain departmental KPIs and objectives, and support projects to support Customer Satisfaction. • Identify areas for improvement to processes driven from internal and external quality issues. • Compiling Quality Documents relating to New Product Introduction and interfacing with customers regarding product launch activity. • Developing and improving Supplier Quality Performance • Completing Supplier Audits • Maintaining the Calibration system to IATF 16949 requirements • Manage Warranty process to ensure customer satisfaction. Skill requirements • Good written and verbal communication skills and be computer literate and proficient in MS Office. • Quality Manager Experience. • Experience of auditing or implementation of IATF16949. • Experience in Process, Production or Manufacturing Engineering. • Multi-skilled individual, who can interface with internal functions to facilitate business wide activity to support the QMS system. • Have a minimum of 2 years' experience within the manufacturing industry and creation and reporting of quality KPI. • Experience of auditing across multiple manufacturing functions with 'Internal auditor qualification to IS09001:2015 & preferably to IATF 16949 • Good communication and strong leadership skills. • Degree in Quality / Engineering or 5 year’s experience in a Quality Role. Working Hours – Monday – Thursday (7.00am – 4.00pm) Friday (07.00am – 11.00am) Location – Round Spinney, Northampton (Office based) Pension – 4% employer contribution Annual Leave – 25 plus bank holidays CVG IS AN EQUAL OPPORTUNITY EMPLOYER Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status. Visa Sponsorship Commercial Vehicle Group, Inc (CVG) does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the country of the job posting location on a full-time basis. No Unauthorized Referrals from Recruiters & Vendors Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received. Career Scam Disclaimer Commercial Vehicle Group (CVG) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by CVG. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact CVG through CVG’s website to verify the authenticity of any employment opportunities.