Established Tour Operator, specialising in luxury adventure and expedition travel is looking to recruit a hands-on, experienced Travel Customer Service Manager to manage and lead a high performing global team. As Customer Service Manager for this leading Travel Company, you'll shape how travellers feel from booking to return, ensuring every interaction builds trust, confidence and excitement for what is often a once-in-a-lifetime adventure to the unforgettable Antarctica or Patagonia. This Tour Operator team are both office & remote based, so you will be flexible to travel to offices on occasions. Salary is competitive, based on experience, with additional team & company bonuses, and additional benefits. If you have solid customer service team management experience within the travel industry or a luxury industry, and a true love of travel and the outdoors, this is a challenging, exciting and rewarding next step. THE COMPANY A UK based Tour Operator, with a global team specialising in luxury adventurous trips to Antarctica, Patagonia and Arctic. It's a team of innovative, knowledgeable, values-led and driven people, who know their customers can use their extraordinary travels and protect the planet. They're now growing their team again and strive to continue to be game-changers in the Travel Industry. JOB DESCRIPTION: As Customer Service Manager, you'll shape how travellers feel from booking to return - ensuring every i...