Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:experience working in settings such as historic properties, visitor attractions, or similar environmentsprevious experience in supervising, coaching, or training staff and/or volunteersproven ability to manage operational and project budgets, including income generation and cost controlunderstanding of compliance requirements and experience in assessing and managing risks, including Health & Safetystrong verbal and written communication skills, with the ability to engage effectively with diverse groups including staff, volunteers, visitors, and stakeholdersAdditional criteria for all other applicants. We'd love to hear from you if you’re: experienced in the practical aspects of managing a house and garden site proactive and focused on solutions, mindful of the operational needs of a site highly organised and skilled at planning, with a good eye for detail adept at working to multiple deadlines and managing your own workload a skilled communicator who can forge strong relationships, both externally and internally a problem-solver, able to work on your own initiativeSite ManagerYou’ll be part of the Lakes and Eden Property Group, bringing together the National Trust’s built and designed heritage in some of the nations most loved Lake District landscapes and places. From the sublime designed landscapes of Aira Force and Tarn Hows to the homes of some of the most important people in history, including Beatrix Potter’s Hilltop and the former home of Wordworth and Canon Rawnsley at Allan Bank in Grasmere.You will be based at Aira Force (CA11 0JS) and required to support the team at Acorn Bank with their banking once a week (CA10 1SP).You'll be accountable for the day-to-day management, visitor operations and compliance for Aira Force. You'll contribute to creating a positive, inclusive, collaborative work environment focused on delivering the Trust’s strategy. You'll work closely with regional consultants and Whole Trust delivery managers and lead staff and volunteers to deliver excellent visitor service and conservation standards. You'll have responsibility for key performance indicators (KPIs) across conservation, visitor experience, volunteering and staff satisfaction for your property, as appropriate to your site. You'll carry out duty management as agreed locally and according to agreed rotas and will be prepared to get “stuck in” to whatever areas are needed to ensure the smooth running of your property.You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Rental deposit loan schemeSeason ticket loanEV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.Flexible working whenever possibleEmployee assistance programmeFree parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 18 January 2026To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 168609IRC168609PenrithPermanent p/t (1170 hrs py)Ends: Jan 18th Important noticeIn line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.Are you a team player, and a natural problem-solver? If you are, then we’re looking for a Site Manager for Aira Force, a stunningly beautiful and popular visitor attraction in Ullswater.If you would like to apply, take the time to read the rest of this advert and the role profile attached. We’ll need to see a CV and Supporting Statement uploaded to the National Trust Jobs website, and we’re looking for evidence of the skills listed in the “Who we are looking for” section below.If you have any questions, or would like an informal chat about the role, please contact Amy Pitch, Visitor Operations & Experience Manager: amy.pitch@nationaltrust.org.ukInterview date: Monday 26th January 2026Regular weekend working and working during school holidays are a requirement of this role.Aira Force, near Watermillock, Penrith, Cumbria, CA11 0JSCompliance.Eligibility to Work in the UK13.74 per hour