An exciting opportunity has arisen to join an established and reputable care provider, for elderly Homes, as a Quality Support Manager. You will drive an exemplary standard of quality assurance and compliance in CQC as well as Clinical supervision across a number of Homes in South Yorkshire and Derbyshire.
We are looking for highly experienced professionals with great knowledge around CQC regulations and clinical governance. Previous quality management experience in the sector or Nursing Home Management experience would be ideal. We do require a nursing PIN for this role.
Key Responsibilities of a Quality Manager:
1. Drive improvement through supportive and collaborative working with Home Managers and their teams so homes are rated Good or Outstanding.
2. Monitor and ensure compliance with relevant regulations, guidelines, and standards such as those set by regulatory bodies, health authorities, and local authorities.
3. Conduct regular audits and visits to assess compliance to quality standards.
4. At visits complete Observations of Practice and Individual or Group Support and Development sessions as required and maintain records.
5. Where action plans are set provide support to complete the plan and follow up on completion to check compliance.
6. Follow up action plans of key audits to monitor progress including Health and Safety, Fire and Legionella and maintain records of completion.
7. Educate and support care home staff on quality standards, policies, and procedures and ensure homes are compliant with policies and procedures.
8. Provide guidance and support to ensure understanding and implementation of best practices.
9. Lead and facilitate quality improvement initiatives, including the identification of improvement opportunities, implementation of corrective actions, and monitoring of outcomes.
Promote a culture of continuous improvement within care
Key requirements of a Quality Manager:
10. Experience working in a managerial or supervisory role within the health or care industry, preferably in a care home setting.
11. In-depth knowledge of relevant regulations, guidelines, and standards governing care homes.
12. Strong understanding of quality management principles and methodologies, including continuous improvement.
13. Excellent communication, motivational and interpersonal skills to effectively interact with staff at all levels, residents, families, and external stakeholders.
14. Ability to analyse data, identify trends, and develop action plans for improvement.
15. Thorough, objective and proportionate auditing skills.
16. Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously.
17. Proficient in using computer systems and software applications for documentation, data analysis, and reporting.
18. Working knowledge of E Mar medication management system and Person-Centred Software.
If you are interested in the above position please apply, or for more information contact Russell Thompson at Domus Recruitment.
As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month.