Quality & Governance Lead - Specialist Healthcare Services
Location: Central London
Contract Type: Full-Time (37.5 hours per week)
Salary: Competitive, dependent on experience
Benefits: 27 days annual leave plus bank holidays, contributory pension scheme
About the Organization
This well-established private fertility center has been supporting individuals and couples on their family-building journeys for over a decade. Known for its personalized approach and clinical excellence, the clinic offers a full spectrum of fertility services-from diagnostics and IVF to advanced genetic testing. With a high success rate and consistently strong regulatory ratings, the center is equipped with cutting-edge laboratory technology and led by a multidisciplinary team of experts. It operates within a wider network of fertility providers, offering opportunities for collaboration and shared learning across sites.
About the Role
An established private healthcare provider in London is seeking a proactive and meticulous professional to lead its Quality and Governance function. This is a key leadership role within a highly specialized clinical setting, focused on delivering exceptional patient care and maintaining rigorous regulatory standards.
You will be responsible for driving quality assurance, risk management, and governance strategies across the organization, ensuring compliance with national healthcare regulations and contributing to broader quality initiatives across a wider network of affiliated centers.
Key Responsibilities
* Lead the development and implementation of quality, risk, and governance frameworks across the main site and associated locations.
* Ensure ongoing compliance with all relevant regulatory bodies and maintain inspection readiness.
* Monitor and report on quality performance indicators, internal benchmarks, and improvement targets.
* Manage incident reporting, complaints, and non-conformances, including root cause analysis and corrective actions.
* Coordinate internal audits, user feedback reviews, and continuous improvement projects.
Essential Qualifications & Experience
* Degree or equivalent experience in a healthcare, life sciences, or related field.
* Strong background in managing Quality Management Systems within regulated clinical or laboratory environments.
* Experience with risk assessments, compliance audits, and incident investigations.
* Skilled in document control, policy development, and stakeholder communication.
* Proficient in using digital tools and QMS platforms for reporting and analysis.
* Project management experience within complex or multi-site healthcare settings.
Job Title: Quality Manager
Location: London, UK
Job Type: Permanent
Trading as Aerotek. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aerotek and Actalent Services are companies within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Actalent Services, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice.
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