About us:
Supported Living Services Ltd (SLS) is a multi-award-winning provider of supported housing and care services for adults with mental health conditions, autism, and learning disabilities. Our goal is to help individuals transition from hospitals or residential care to independent living, empowering them to lead fulfilling lives.
We are looking for a HR Officer to join our team in East London E20 3BS. This is an exciting opportunity for an HR professional who is passionate about people, compliance, and employee well-being in a fast-paced care environment.
12-Month Fixed-Term Contract (with potential to become permanent, subject to service growth and performance)
What we can offer you:
In recognition of your contribution and commitment to the team, SLS offers a range of benefits designed to support the wellbeing, development, and overall experience of our employees. These include:
28 days of annual leave (including 8 days paid public holidays) per year.
Internal and External Trainings
Blue Light Discount Card (online or in-store discounts)
24/7 support - Employee Assistant Programme (Free and confidential)
Point-Based Reward Scheme(After Probation)
Birthday Leave (After probation)
HR Officer roles and responsibilities:
To provide high-quality HR support in line with best practice, employment legislation, and company policies, under the direction of the Director.
To support and enable the delivery of effective HR operations, ensuring a positive employee experience through efficient management of the employee lifecycle, accurate data handling, and proactive involvement in HR initiatives.
To maintain knowledge of HR practices and undertake relevant training and development as required, ensuring continuous improvement of personal performance and contribution to the wider People function.
HR Operations
Manage all aspects of the employee lifecycle, from recruitment and onboarding to retention and offboarding processes.
Process new starters, leavers, and contractual changes, ensuring timely updates to HR systems.
Oversee the new starter process, including security and reference checks, contract issuance, and induction coordination.
HR Administration
Maintain accurate employee records, contracts, and databases within the HR system.
Update, administer, and audit employee data regularly to ensure consistency and accuracy.
Manage sickness absence records, letter administration, meeting arrangements, and reporting.
Support the People team with arranging and coordinating meetings and events, including minute taking where required.
HR Compliance & Policy Implementation
Ensure HR practices comply with employment legislation, internal policies, and CQC regulations.
Keep HR policies and procedures up to date, aligned with best practices, and effectively communicated.
Manage data and documentation relating to audits and inspections.
Employee Relations
Support with case management, including grievances, disciplinaries, performance, and absence.
Coordinate meetings and documentation with discretion, ensuring confidential handling of sensitive issues.
Payroll Support
Assist in payroll processing by ensuring all data (new starters, leavers, contractual changes, absence records) is accurately captured and submitted in a timely manner.
Learning & Development
Support the coordination of training and development initiatives across the business.
Manage training bookings, provider liaison, diary coordination, apprenticeships administration, and lunch arrangements where necessary.
Maintain accurate training records and generate reports for stakeholders as needed.
Contribute to the delivery of training sessions and L&D projects where required.
Staff Well-being & Engagement
Promote employee engagement through well-being initiatives, HR-led events, and recognition schemes.
Collaborate with the wider team to drive a positive, inclusive, and people-focused workplace culture.
HR Audits & Reporting
Conduct routine audits and generate HR reports, drawing insights to support strategic decision-making.
Create ad hoc reports and data analysis for the People team and other stakeholders.
About You:
Demonstrable experience in administration; HR experience preferred.
Strong IT skills – proficient in Excel, HRIS, and Microsoft Office packages.
Excellent attention to detail, organisation, and data management.
Ability to prioritise, multitask, and meet tight deadlines.
Strong interpersonal and communication skills, both written and verbal.
Professional and discreet, with the ability to handle confidential employee data responsibly.
People-oriented and proactive in resolving issues and improving systems.
Able to work independently and collaboratively within a team.
CIPD qualifications or working towards
DBS Requirement
An Enhanced DBS check is required for this role. Candidates not on the DBS Update Service will need to cover the cost of a new check.
For inquiries or more information, please email us at
Working Hours:
Monday to Friday, 9:00 am to 5:00 pm (Hybrid working is not available for this position) - East London Head Office Plexal Here East E20 3BS