Position Overview
Department: Academic Standards and Quality Office
Location: Bow Road, East London (On-Site Working)
Type of Contract: Permanent
Working Pattern: Full-Time, 40hrs per week
Salary Range:£53,000-£55,000pa
Our Vision: Changing lives through education
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. We deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Role Description
As Academic Quality Manager, you will support the work of GBS’s Academic Standards and Quality Office to ensure that policies and procedures of awarding bodies (Pearson, university partner institutions) and, as appropriate, GBS policies are fully and consistently implemented across all GBS campuses and programmes of study.
Key Responsibilities
* Ensure GBS policies and procedures are kept up to date and consistently implemented across all higher education provision and GBS campuses in London, Birmingham, Leeds and Manchester.
* Ensure partner awarding bodies and college policies, procedures and systems are fully and consistently implemented across programmes delivered by GBS.
* Work with the Director of Academic Standards and Quality in preparing GBS for applying to the OfS for degree awarding powers (DAPs).
* Contribute to the development, maintenance, review and updating of GBS quality assurance policies and procedures.
* Write quality monitoring and quality enhancement reports as required.
* Lead on quality assurance and enhancement that supports a cycle of continuous improvement, including implementation, monitoring and evaluation of enhancements.
* Lead on the approval, accreditation, monitoring and review activity within a defined portfolio of GBSs academic programmes.
* Co‑ordinate and undertake internal quality audit tasks as appropriate to the needs of GBS and demands of awarding bodies/partner organisations.
* Co‑ordinate and manage complaints and academic appeals processes, ensuring timely responses and satisfactory outcomes.
* Act as secretary, as required, supporting GBS academic and corporate governance boards and committees (Board of Directors, Academic Board, Learning and Teaching Committee, Audit and Risk Committee, Programme Committee).
* Take on special projects as required and related to the role of Academic Quality Manager.
* Write high‑quality analytic and evaluative reports using quantitative and qualitative data for internal and external audiences, as required.
* Provide written and verbal reports to the Chief Executive Officer, Deans and other senior staff at GBS, and the Director of Academic Standards and Quality.
* Liaise with Deans, Associate Deans, Managing Director and other senior professional services staff, Programme Administrators, Programme Leaders, teaching staff, administrative staff, and external organisations as appropriate.
What We’re Looking For
* Demonstrable experience in a similar role.
* Experience of managing and leading teams.
* Excellent understanding of quality assurance and quality enhancement, and external requirements of quality reviews, including the QAA.
* Understanding of requirements for degree awarding powers.
* Excellent written skills with extensive experience of report writing.
* Ability to compile, analyse and evaluate qualitative and quantitative data to incorporate into reports.
* Excellent communication and interpersonal skills.
* Able to work to challenging deadlines and deliver set objectives.
* Strong organisational skills.
* Willing to travel to GBS campuses as required.
Benefits
* 25 days annual leave, plus 8 public holidays.
* 1-day extra leave per year of service, up to a maximum of 5 days.
* Discretionary annual performance bonus.
* £500 award employee referral scheme.
* Workplace pension scheme.
* Tuition reimbursement for career development courses.
* Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
* Perks@Work discounts platform, wellbeing centre and much more.
* Reward and recognition programme.
Additional Information
We are unable to offer sponsorship for this position.
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