Overview
Internal Sales & Account Executive (Office-Based)
The role
This is a varied, people-focused role where you’ll be the first point of contact for customers getting in touch. You’ll manage all inbound enquiries and support outbound campaigns in line with our sales plan guiding enquiries through to sale, and looking after customers to encourage repeat business.
Key Responsibilities
* Handle inbound enquiries via phone, email, and our website, responding promptly and professionally.
* Understand what the customer needs, recommend the right solution, and produce accurate quotations.
* Follow up enquiries and quotes to keep opportunities moving and close sales.
* Support outbound campaigns (calls/emails) and help build a healthy sales pipeline.
* Keep the CRM up to date with activity, notes, and outcomes.
* Manage the sales process through to order completion, ensuring details are correct and customers are kept informed.
* Work closely with colleagues to ensure smooth internal coordination and a great customer experience.
What Were Looking For
* Sales and/or customer service experience (B2B).
* A confident, friendly, and professional communicator by phone and email.
* Organised and detail-focused, with strong follow-up habits.
* Comfortable working to targets and balancing inbound work with planned outbound activity.
* A team player who enjoys working with others and pitching in when needed.
* Happy to take on a varied role, with occasional tasks in other departments depending on business need.
* Comfortable using CRM systems and Microsoft Office 365.
What Were Offering
* A steady MondayFriday, 9:00am5:00pm office-based role.
* 21 days holiday + bank holidays.
* Free parking.
* Relaxed dress code.
* Ongoing product training and day-to-day support to help you feel confident in the role.
* A collaborative working environment with a small team where your contribution is valued.
* Progression opportunities as the business grows, with scope to take on more responsibility over time.
* A role with real variety combining customer contact, sales activity and internal coordination.
How To Apply
Please send your CV and a short note outlining your relevant sales/customer service experience.
Reference: Internal Sales & Account Executive
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