About The Role: Were looking for an energetic, confident, and friendly Fitness Instructor to join our team. Youll play a vital role in motivating and engaging our members, ensuring they enjoy a positive, professional, and results-driven fitness experience. Day to day, you will welcome and assist members, carry out inductions and assessments, and create personalised fitness programmes. Youll also lead group fitness classes, help maintain a clean and safe environment and contribute to the development of customer retention initiatives like monthly challenges. Hours of Work: 37.5 hours per week, worked across 5 days over 7 on a 3-week rolling rota. Shifts are scheduled flexibly between 06:00 and 22:30. Key Responsibilities: Carry out cleaning duties, both general and specific to fitness equipment Maintain a clean, welcoming, and safe gym environment Ensure equipment is in safe working order and used appropriately by members Deliver outstanding customer service and build positive relationships with members Conduct member inductions, fitness assessments, and create tailored fitness programmes Ensure external areas and access routes remain clean and tidy at all times Support and develop customer retention schemes and fitness challenges Act as a positive role model by upholding company values and professional standards Complete all tasks in line with agreed schedules, procedures, and service levels Maintain excellent personal hygiene and appearance, including correct uniform About You: Minimum Level 2 Fitness Instructor qualification Group exercise qualification (ETM or equivalent) Passion for fitness and the ability to inspire and motivate others Strong interpersonal and customer service skills Professional, friendly, and approachable manner Flexible, adaptable, and able to thrive in a fast-paced environment High personal standards of presentation and hygiene Knowledge of fitness tracking or gym management systems About Us: At GFM we pride ourselves on service, innovation and the ongoing relationships we have with our client. We are not simply a facilities management company. By building lasting relationships with over 100 clients GFM have become one of the countries leading FM companies. We offer a full spectrum of FM services, including maintenance, cleaning, catering, security, horticulture, environment and energy. Which can be delivered as a single line or a tailored bundle, but what GFM do best is offer fully integrated bespoke solutions. Safeguarding Statement: Grosvenor House Group is committed to safeguarding and promoting the welfare of children and vulnerable adults. As part of our safer recruitment process, all candidates will be subject to pre-employment checks, including reference checks and an enhanced DBS disclosure. We welcome applications from all sections of the community and are committed to promoting diversity and equality in the workplace. ADZN1_UKTJ