Job Title: Quality Manager
Location: Leeds (Field-based, with travel to care packages)
Salary: £30,000 - £35,000 per annum (Depending on experience)
Contract Type: Permanent | Hours: Full-time (Monday - Friday, 9:00am - 5:30pm)
Start Date: Immediate
About the Role
We are seeking a dedicated and experienced Quality Manager to oversee the delivery of high-quality, person-centred care across our complex care packages in Yorkshire. This role plays a pivotal part in ensuring compliance, supporting staff performance, and maintaining strong relationships with clients, field workers, and external stakeholders.
As the Quality Manager, you will lead a team of field-based staff and nurses, ensuring the consistent delivery of safe, effective, and compassionate care for both adults and paediatric clients.
Key Responsibilities
* Lead and supervise field-based staff and nurses across care packages.
* Develop, review, and update Care Plans to meet each client's unique needs.
* Maintain accurate and timely documentation within the CRM system.
* Conduct staff supervisions, competency sign-offs, and interviews to ensure quality and compliance.
* Ensure care delivery adheres to CQC regulations and internal compliance standards.
* Liaise effectively with ICBs, case managers, and local authorities to ensure smooth coordination of care.
* Oversee up to six complex care packages, ensuring the highest standards of service.
Required Skills & Experience
* Proven experience in a Quality Manager or similar role within the healthcare or complex care sector.
* In-depth understanding of compliance requirements, particularly within complex care, mental health, learning disabilities (LD), and autism.
* Strong communication and leadership skills, with the ability to motivate and support multidisciplinary teams.
* Excellent stakeholder management skills, with experience liaising with healthcare partners and regulatory bodies.
* Confident in report writing and maintaining accurate records.
* Ability to work effectively as part of a collaborative team.
* Full UK driving licence and access to own vehicle (essential for travel between packages).
* Experience working with both paediatric and adult clients.
* Previous experience with a competitor in the complex care sector is highly desirable.
What We Offer
* Competitive salary package with performance-based reviews.
* Supportive and collaborative work environment.
* Opportunities for professional development and progression.
* Meaningful work that directly impacts the lives of clients and their families.
If you're a compassionate leader with a passion for delivering exceptional care and ensuring compliance excellence, we'd love to hear from you!
📧 Apply now with your updated CV or contact our recruitment team for more information.
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