Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow that team further by hiring a new HR Manager who can be hands-on with managing all aspects of human resources practices and processes. What will you be doing? Act as a strategic partner to leadership in driving HR initiatives aligned with business goals. Develop and implement HR strategies, policies, and procedures. Help foster a positive and inclusive workplace culture. Address employee issues, grievances, and disciplinary procedures in a fair and consistent manner. Help design and implement initiatives to improve employee engagement and retention. Ensure compliance with labour laws and employment regulations. Maintain and update employee handbook and HR policies. Manage internal audits, HR documentation, and personnel files. Track HR metrics and provide reports to senior management. Use data to inform decisions and improve HR practices. Why you should apply? At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here. What are we looking for? The right person for this role will be an experienced HR generalist who has worked in medium to large sized organisations. Key Skills & Experience: CIPD Level 5 qualified Strong and up-to-date knowledge of employment law Strong knowledge of HR best practices Excellent interpersonal, problem-solving and communication skills Excellent change-management experience Proactive attitude Strategic thinking Proficiency with HRIS (preferably Dayforce) Experience working in the IT industry would be a bonus! Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) on a hybrid basis How many interviews? Following a screen with the Recruitment Manager you can expect a two-stage interview process What are the benefits? You can read about the benefits on offer here *Important* BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.