SWR Group is a growing, vibrant, investors in people accredited organization based in Maylands Business Park, Hemel Hempstead, Hertfordshire. We are currently seeking an apprentice for the position of an Apprentice Sales Executive within the Technical Wire Rope Sales team. The wire rope division has a diverse array of products and these are supplied to a vast range of industries and sectors such as Defence, Manufacturing, Oil and Gas. The different types of customer can be large UK and global companies including Rolls Royce, BAE Systems, BBC, Go Ape, The AA and JCB as well as small industrial customers. Applications range from suspension of lights, missile release systems, diamond cutting wire rope, crane ropes, balustrade infill and many more. We also have strong R&D connections with customers enabling us to work on exciting new projects.
* An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
* Potential for full-time employment on successful completion of the apprenticeship
* Transferable skills that are invaluable in the wider world of work
The right candidate will be highly motivated, tenacious, keen to learn, organised and adaptable. The role requires high levels of enthusiasm to build rapport with our wide range of customers via phone and email communications. Therefore, both phone manner and emails being grammatically correct are key to the role.
Apprentice Sales Executive responsibilities include:
* Qualification of inbound enquiries
* Dealing directly with customers and the delivery of exceptional customer service
* Logging all information on to a CRM database to track & update sales leads
* Management of leads, passing on to senior colleagues for closing if necessary
* Researching industries to extract potential sales leads
* Outbound warm calling to potential new customers
* An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Office based, 37.5 hours per week. Monday to Thursday, 08:30 to 17:00, with 45 mins lunch. Friday, 08:30 to 16:00, with 1 hour lunch.
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