Job DescriptionJob DescriptionAbout Us: SM Crane IFS is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients. We are currently expanding and looking for a seasoned professional to join our Strategic Accounts Division.
Position Overview: We are seeking an experienced and highly motivated Janitorial Account Manager to join our Strategic Accounts Division. The ideal candidate will have a proven track record of managing janitorial contracts, ensuring the highest levels of service and client satisfaction. This role requires a dynamic individual with strong leadership skills and the ability to manage complex operations.
Key Responsibilities:
* Manage and oversee all aspects of janitorial contracts within the Strategic Accounts Division, ensuring client satisfaction and contract compliance.
* Lead and mentor a team of janitorial staff to deliver high-quality cleaning services.
* Develop and maintain strong relationships with clients, addressing their needs and concerns promptly.
* Monitor and report on contract performance, including financial metrics and service quality.
* Collaborate with internal teams to optimize operations and drive continuous improvement.
* Ensure adherence to safety regulations and company policies.
Qualifications:
* Bachelors degree in Business Management, Operations, or a related field.
* Minimum of 5 years of experience managing janitorial contracts.
* Must be able to communicate in English and Spanish.
* Proven track record of successfully managing and growing client accounts.
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Ability to work in a fast-paced, dynamic environment.
* Proficiency in Microsoft Office Suite and other relevant software.
Benefits:
* 401(k)
* Bonus based on performance
* Competitive salary
* Opportunity for advancement
* Paid time off
* Training & development
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