We have a fantastic opportunity for you to join our client, based in Belfast as a full-time Administration Officer. This is a long-term temporary opportunity.
Our client is Northern Ireland’s Leading Public Sector Employer.
Administrator Pay Rate: £12.97 per hour
Start Date: 25th or 29th September
Benefits working with NICS:
1. On the job training provided
2. Long term opportunity – 51 weeks possible extension after review
3. Gain valuable skills and progress your career
4. Diverse and inclusive employer with active social mobility policies
Administrator hours of work:
5. Monday to Friday shift pattern between 8am-8pm (37 hours)
Job Duties:
Working within Department for Communities in the Northern Ireland Civil Service, this role will deliver services for customers who are based in Great Britain. The role will focus on delivering full services for Pension Credit and full training will be provided.
Main duties and essential skills may include, while not limited to:
Excellent customer services skills;
Strong call handling attributes;
Effective verbal and written communication skills;
Ability to build rapport with colleagues and customers;
Ability to work within and contribute to a team environment;
Ability to work accurately within specific deadlines to achieve relevant targets;
Basic IT skills/ computer literacy with an aptitude for learning new systems
Organised with good time management skills;
Excellent interpersonal skills;
Excellent work ethic with desire to personally develop; and
Excellent attendance and time keeping.
These roles are full-time, office based. Working from home may become available in the future.
Essential Criteria:
Must have 5 GCSEs including Maths & English – Certificates required.