Join to apply for the Sales Executive UK role at Hilton Grand Vacations
As a Sales Executive for the resales division at Craigendarroch Lodges, you will present and sell to new clients, existing lodge owners, Hilton Grand Vacations (HGV) members, exchangers, and renters while representing the resort and HGV with the highest level of integrity, quality, and service.
Join us and reach your personal income goals and grow with our thriving Hilton Grand Vacations culture.
Responsibilities
* Conduct sales presentations to resort guests and owners, either in person or digitally. Maintain high closing percentage rate and efficiencies.
* Show potential buyers suitable lodge types available in person or digitally using virtual tours.
* Develop a strong knowledge of lodge styles and inventory availability across all Scotland resorts.
* Communicate effectively.
* Use initiative and be proactive.
* Liaise with marketing to create documents including resale listing agreements, contracts for sale and purchase.
* Maintain accurate inventory and update online listings as required.
* Coordinate offers and listings for follow-up. Generate proactive ideas to encourage the growth of resales working alongside marketing, rental, digital, finance, and operational teams.
* Understand the HGV seasons, calendar, weeks, and time bands. Develop a working knowledge of the local area, competitor information, local events, and seasonal destination influences.
* Maintain accurate records of conversations and transactions.
* Work closely with Sales Administration and Head Office teams to maintain and update owner and HGV sales records.
* Communicate and update HGV Club rules and changes within the Sales Agreement T&Cs.
* Assist and liaise with Resort Management to ensure high guest satisfaction.
* Initiate connections with hotel teams and local businesses to share product knowledge and develop customer experience.
* Attend resort meetings, guest welcome, and other events as appropriate.
* Understand the HGV “Vacation Counselor” selling philosophy.
* Attend all sales meetings, training sessions, and team functions.
* Collaborate with other sales executives at sister resorts for cross-selling, holiday cover, or support, including travel to Dunkeld resort as required.
Skills
* Proficient in Microsoft Word and Outlook.
* Able to work a flexible schedule including evenings, weekends, and holidays.
* Previous sales experience with a proven success record.
* Driving license.
* Self-starter and proactive.
* Honest and ethical.
* Strong communication and interpersonal skills.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Hospitality
#J-18808-Ljbffr