Overview
We are seeking a CHC Clinical Quality Manager to lead and support our growing team of CHC Assessors. The role will focus on delivering high-quality Continuing Healthcare (CHC) Assessments and Clinical Services on behalf of our NHS partners. In-depth knowledge of the National Framework for NHS Continuing Healthcare and Funded Nursing Care is essential. You will lead day-to-day operations, motivate the team, engage NHS stakeholders, and help scale UB Healthcare's services.
Key Responsibilities
* Scrutinise and review comprehensive assessments to ensure compliance with the National Framework.
* Provide feedback and clinical support to assessors where required.
* Audit cases to provide feedback to quality control assurers and clinical leads.
* Provide support to the administration team.
* Act as a clinical resource to the team.
* Undertake holistic assessments and reviews when required (face-to-face and remote).
* Liaise with social workers and other stakeholders.
* Maintain accurate case records.
* Provide clinical reports to Clinical Service Delivery Lead/ Head of Clinical Ops.
* Promote excellent customer care throughout the CHC process.
* Promote excellence, compliance, and efficiency across the team.
About us
AACC/CHC Clinical Quality Manager — Hybrid | Full-time | Permanent | Posted: 25 September 2025 | Work authorisation: UK required | Enhanced DBS | Competitive Remuneration
About UB Healthcare
UB Healthcare is a fast-growing healthcare start-up delivering outcome-based services for the NHS and social care sector. Our mission is to improve outcomes, reduce inequalities, and elevate experiences through collaborative partnerships and cost-effective, high-quality services.
We are proud to be an equal opportunity, Living Wage, and Mindful Employer.
Our environment includes:
* A safe and inclusive workplace
* On-the-job training
* Wellness programmes
* Growth and promotion opportunities
* Regular social events
Job description
Job responsibilities
Who We're Looking For
* A registered nurse
* Experienced CHC Clinician
* Strong understanding of CHC processes and frameworks
* Confident communicator with excellent interpersonal skills
* Skilled in Microsoft Office and digital systems used in healthcare settings
* Positive, self-motivated, and performance-oriented
* Committed to UB Healthcare's mission and values
An Enhanced DBS check is required for this role.
Benefits
* Competitive Salary (NHS Agenda for Pay Band 7 equivalent)
* Performance-related bonuses and an annual bonus scheme
* Company pension
* Gym membership
* Free on-site parking
* Company events & wellness initiatives
* Career development and promotion pathways
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