Job Purpose
To support the sales team in developing and growing sales of Strimech Engineering’s agricultural and construction attachments, while gaining experience and training in technical sales, customer service, and business development.
Key Responsibilities
Sales Support & Development
· Support senior sales staff with enquiries, quotations, and follow-ups
· Handle inbound customer enquiries by phone and email
· Assist with identifying new sales opportunities and leads
· Learn pricing structures and sales processes
· Work towards agreed personal development and sales targets
· Maintain social media presence
Product & Technical Learning
· Learn Strimech Engineering product ranges and applications
· Understand basic technical specifications and attachment compatibility
· Assist with customer product selection under supervision
· Attend training sessions and site visits where required, including shows
Customer Service
· Provide professional and friendly customer service
· Update customers on order progress and delivery times
· Escalate issues to senior staff where necessary
Administration & Reporting
· Maintain accurate sales and customer records
· Update CRM systems and sales trackers
· Assist with preparing reports and sales documentation
Skills & Experience
Essential
· Good communication skills (written and verbal)
· Willingness to learn and develop in a sales role
· Organized with good attention to detail
· Basic IT skills (email, spreadsheets)
· Driving license
Desirable
· Interest in engineering, manufacturing, agriculture, or construction
· Previous customer service or sales experience
· GCSEs / A-levels or equivalent (or apprenticeship background)
Personal Attributes
· Positive and enthusiastic attitude
· Reliable and punctual
· Comfortable speaking to customers
· Team player with a practical mindset
Salary & Benefits
· Dependent on experience
· Opportunity to progress within the company
· Pension scheme
· 31 days holiday including bank holidays