Overview
Salary: £26,961 per annum plus sales incentive scheme
Hours: 40 per week – Mainly Monday – Friday, with occasional weekend working
Contract Type: Permanent
Awarded Sales & Marketing team of the year at The Meetings Industry Association in 2024, this is an exciting time to join our team as we continue to build on our success and move closer to our vision of being a world leading hospitality destination.
We currently have a great opportunity for someone to join our successful commercial team to manage the enquiry and coordination of weddings, special events, meetings and conferences; delivering the highest levels of customer service whilst ensuring sales are maximised and business is converted.
Responsibilities
* Managing telephone, email and third-party enquiries for weddings, meetings, conferences and events.
* Conducting face-to-face and virtual venue show-arounds with clients.
* Answering enquiries about the venue’s facilities and services.
* Driving upsells to maximise revenue at every opportunity.
* Producing accurate quotations, proposals and written confirmations to clients and agents.
* Coordinating weddings, special events, meetings and conference bookings from contract stage to final details stage.
* Overseeing the accuracy of weddings and meeting room allocations.
* Maintaining a close liaison with the reservations team with group booking status, bedroom allocations and rooming lists.
* Supporting the organisation and delivery of the wedding and special event showcases.
Qualifications
We put the guest at the heart of everything we do, so alongside having a minimum of two years’ experience in managing and coordinating weddings, special events, meetings and conferences from initial enquiry through to the final detail stage, you should possess strong interpersonal skills and have a genuine desire to help others and deliver exceptional levels of service.
Alongside a competitive salary, access to an excellent discount platform and eligibility for membership of our discretionary sales incentive scheme, candidates will have the opportunity to develop their careers in a supportive and progressive team.
Additional information
The Hotel reserves the right to close the vacancy early, should a suitable applicant be recruited.
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