Quality Manager
Location: Attleborough
Contract: Full-time, Permanent
Are you passionate about food safety, ambitious about quality, and motivated to lead a high-performing team? We’re looking for a Quality Manager to drive standards, lead audits, and shape a culture where quality and safety come first.
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What You’ll Be Responsible For
Lead Food Safety & Quality
* Champion a strong food safety and quality culture across the site.
* Reduce risks through the Technical Excellence agenda and “Go for Zero.”
* Ensure the team is trained, supported and equipped to work safely.
* Track and improve food safety & quality KPIs.
Drive Technical Excellence
* Achieve strong audit outcomes (BRC/OPEX MS – A+ or Green).
* Lead customer and external audits.
* Embed internal and external technical standards across the site.
* Provide expert support in investigations and root cause analysis.
* Lead the Food Safety & Quality Culture programme.
* Deliver Food Defence requirements.
* Act as a HACCP team member.
Develop & Lead the Quality Team
* Build robust succession and development plans.
* Communicate goals clearly through MySuccess and team forums.
* Recognise strong performance and manage issues professionally.
* Improve engagement and cultural survey scores.
Champion Continuous Improvement
* Raise and confirm standards across quality, safety, environmental and manufacturing.
* Use data to highlight issues and guide decision-making.
* Apply OPEX tools to support operational improvements.
Deliver Results for the Business
* Drive continuous improvement and strong audit performance.
* Support key site projects and gap-up activity.
* Ensure compliance with SAP, INNOVA, Foods Connected and Point 74.
* Deliver Technical KPIs and monthly reports on time.
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Essential Criteria
* Experience leading audits
* Strong knowledge of BRC and industry regulations
* Experience in Technical or Quality within food manufacturing
* Excellent communication and interpersonal skills
* Ability to influence and drive results
* Strong analytical and problem‑solving skills
* High attention to detail
* IT proficiency (Microsoft Office)
* Degree in Food Safety, Food Technology, or related discipline
* HACCP Level 4
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Desirable Criteria
* Experience with TACCP and Food Authenticity
* 8‑Step Problem Solving experience