The Role
John Roe Group Ltd are recruiting for a Sales Executive to join their team based in Grimsby.
As a Toyota silver accredited "Best Employer in Town" centre, we have been recognised as an outstanding employer. We like to do things differently and understand work/life balance starting with our Monday-Friday rota with every other Saturday and NO SUNDAYS
We are looking for a Sales Executive with a proven track record of hitting core KPI's alongside delivering customer excellence. Sales Experience within the motor trade is preferred but not essential for the right candidate.
Do you share our Core values?
* Family Values
* Be Number 1
* Positivity
* Self-Discipline
* Customers God
If "yes" then we'd love to hear from you
Your role is to help find our Customers their ideal vehicle, provide a seamless customer journey and provide them with all the opportunities that they require, whilst supporting our Dealer Process. You will be part of a team of like-minded people, and form part of an operating Sales Team.
This role will suit someone who has previously worked within a sales or customer focused role. You will be a confident, dynamic people person with the ability to establish and build rapport and ability to maximise opportunities by understanding customer needs.
This is a selling environment and can be fast paced and at times challenging however with full training and support of the team given the role offers high levels of remuneration and satisfaction.
42.5 hours per week across 5.5 days to be worked during our opening hours Monday – Friday and every other Saturday (Saturday's are on an alternate rota basis) We are closed on Sundays.
Key Responsibilities
* Listen and talk to customers, to uncover their needs and build trust and rapport
* Prospect & be responsible for your own diary management
* Be curious to learn and become 'fluent' in Toyota's products and services in order to use knowledge appropriately in your sales conversations
* Match customer to product and maximise opportunities through features and add-ons to suit
* Guide customers, advise them and adapt to their approach and buying strategy whilst demonstrating the most suitable options
* Encourage customers to experience the product through test drive
* Ensure customer issues are resolved along the customer journey
* Maximise opportunities for sales leads via multiple channels, following up calls, responding to enquiries, walk-in customers and online queries
* Results-focused, strive for outstanding performance and a focus on solutions
* Willingly learn and show an openness to change, new processes and new ideas in order to credibly respond to customers and qualify their expectations
* Collaborate with colleagues across the business, providing a seamless service and ensuring opportunities for sales by relevant departments are followed up by appropriate experts e.g. Fleet sales
Represent the Toyota brand and values, proudly serving as an ambassador for its network
About us
The John Roe Group employees over 100 people across four show rooms based over Lincolnshire and Humberside. Founded over 50 years ago we remain family owned Toyota and Lexus Dealerships obsessed with Customer experience.
We offer a professional but rewarding environment for our employees. We ask you to live and breathe our Core values and our aim is to help you achieve your impossible, with growth opportunity available to those that Stand out and get recognised – For the right reason
What we offer
* To be Part of our Family
* Full, industry-leading training
* Clear Career Progression and Management Development Opportunities
* £20,000 basic salary plus commission pay plan
* Full-time, permanent position
* 22 days holiday (+ Bank Holidays)
* Staff discount scheme
Apply today by sending a copy of your C.V to our friendly team.
Job Type: Full-time
Pay: Up to £45,000.00 per year
Benefits:
* Company pension
* Employee discount
* Referral programme
Application question(s):
* Have you (or currently) worked in the motor trade?
Experience:
* Sales & Customer: 2 years (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person