About the Company
At London Square, our success isn’t just about numbers – it’s about people, place and purpose. As a fast‑growing developer focused on London, our mission is simple: to create places that reflect the capital at its best – dynamic, diverse and full of life. Over the past two years, we’ve brought more than £2bn of capital into London living – and we’re only getting started. We are part of Aldar, the UAE’s leading real‑estate developer, investor, and manager. Together, we are committed to creating world‑class developments, anchored in high quality design, sustainability, and outstanding customer service.
About the Role & Team
The Sales Executive will drive the success of sales at London Square, Croydon by achieving targets and delivering exceptional customer service. The role requires an understanding of the new build market, off‑plan sales process, ensuring the effective qualification of buyers and matching them to the right property at Croydon. Proactive management of the sales process supports purchasers at every step, from initial inquiry to exchange.
This role is central to promoting sales at Croydon, providing expert guidance, and maintaining a focus on delivering high‑quality homes to meet the needs of a domestic and international customer base. The role will be onsite full‑time in Croydon and will be on a rota that requires working 2 weekends on and 2 weekends off per month. Working hours are 9:45 am – 6 pm.
Key Responsibilities
* Achieve sales targets at Croydon and manage all sales to exchange.
* Qualify and match prospective buyers to property types to maximise sales.
* Proactively manage the sales process, ensuring timely and effective communication with purchasers.
* Provide a professional, welcoming, and efficient service to all prospective purchasers.
* Ensure show homes and marketing suites are maintained to the highest standard.
* Conduct local market research and competitor analysis to stay informed about the local competition and customer demographics.
* Demonstrate excellent knowledge of the local area, amenities, and key selling points.
* Manage site paperwork and administration, ensuring all records and reports are accurate and up to date.
* Provide weekly management updates, including sales progress and market feedback, to the Development Sales Lead and Regional Sales Manager.
* Maintain and manage the CRM database effectively to track customer interactions and sales progress.
* Ensure all transactions comply with relevant legal and regulatory requirements, including PMA, CML, H&S, Data Protection, and the New Homes Quality Code.
* Work closely with internal colleagues, particularly the Sales Lead, Regional Sales Manager and Site team, to ensure a seamless sales process.
Key Skills & Experience
* Experience of working in a customer‑facing sales environment, for example, retail, hospitality, banking, house building, estate agency.
* An understanding of the home buying process and key milestones.
* Commercially astute with a good understanding of the market and competitors.
* Understanding and acting upon customer needs to maintain company reputation.
* Thrives on challenge, resilient and driven to achieve personal and organisational targets.
* Able to remain calm and controlled under pressure.
* Keeps up to date with new thinking including legislation, economic conditions and technology.
* Communicates and negotiates persuasively – capable of influencing others assertively, building rapport with customers.
* Embraces change and explores new ways of working to help the continuous growth of the sales operation.
* Encourages and supports people in the team, sharing knowledge and best practice.
* Able to build relationships across functions, internally and externally.
* Excellent communication skills.
Benefits
* Competitive compensation package including commission and bonus.
* Group Pension Scheme and Life Insurance.
* 25 Days holiday plus bank holidays, including a holiday trading scheme and long‑service days.
* Mobile phone allowance.
* Dental Cover.
* Bupa Employee Assistance.
* Virtual GP Service.
* Salary sacrifice scheme for electric vehicles.
* Cycle to Work.
* Gym Membership corporate discounts.
* Health Cash Plan.
* Perkpal (shopping discounts).
* Tech Scheme.
* Payroll Giving.
* Free onsite gym (head office).
* Free breakfast & lunch (head office).
Equal Opportunity Employment
London Square are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all employees, regardless of background or identity, to promote a diverse culture that reflects the communities we serve.
Data Privacy
As part of our commitment to personal data privacy, we will use your application data to process your application for this role and consider you for future opportunities that match your experience. For further information, please review our privacy policy.
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