Main Purpose of role
We have an exciting opportunity for a Sales Executive to join our Yorkshire East region. This role will be based from our Kingsfield Park development (HU7 3NJ) in Hull.
The Sales Executive will work Thursday to Monday, providing a professional service to customers and prospective customers, aiming to achieve sales and financial targets on the allocated development and contribute to customer delight. The role involves supporting customers through the buying process both in person at the sales complex and via telephone and email, maintaining contact with customers through updates on promotions and keeping existing customers updated on all aspects of build, sales and progression. The Sales Executive will ensure standard follow‑up procedures are adhered to and all complaints and issues are responded to.
The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits are taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness.
HS&S Responsibilities
Take care of your own health and safety and that of others affected by your work, and adhere to Keepmoat Health, Safety and Sustainability standards.
Skills, Knowledge, Experience
We are looking for someone who fits with our core values and possesses strong customer service skills, initiative, drive and enthusiasm. The ideal candidate will have proven experience in a similar position, excellent communication skills, and the ability to interact with different types of people.
* Passionate about customer service and possess strong initiative, drive and enthusiasm.
* Proven experience using sales and negotiation skills to build relationships with customers.
* Collaborative with excellent communication skills and ability to interact with different types of people.
* Straightforward approach: honest, open and friendly with customers.
* Open‑minded, flexible, creative with a progressive mindset and ability to see the bigger picture.
Education and Qualifications
Essential
* GCSE or equivalent standard in English and Maths.
* Valid UK driving licence.
Desirable
* Formal sales/customer service specific qualifications.
Benefits
* Competitive rates of pay with regular reviews.
* Annual bonus scheme linked to team and company performance.
* Special offers for staff, including holidays, health club memberships and days out.
* Encouragement to suggest ideas and maximise the job experience.
* Recognition scheme to reward extra effort.
* Opportunities for genuine career development.
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