B&M Retail Newtownabbey, Northern Ireland, United Kingdom
Overview
We are currently recruiting for a Customer Service Manager to join our team at the Abbey Trading Estate, Newtownabbey!
This is a full time, permanent position and requires the flexibility to work shifts in the daytime, evenings and at weekends.
Responsibilities
* Drive a team to deliver personable, polite and prompt service in the checkout area
* Act as a role model displaying exceptional service to our customers
* Be highly visible and approachable to customers and colleagues
* Coach colleagues to ensure they demonstrate the appropriate skills and knowledge in the checkout area
* Ensure compliance of company stock control procedures within the appropriate timelines
* Ensure company property, cash and stock are secure at all times
* Play a vital part in continuing to make our stores a fun place to work!
Ideal candidates
* Experience of managing a small team, in a fast paced retail environment
* Strong numerical and problem solving skills
* A flexible approach and a ‘can do’ attitude
* The ability to think on your feet
Requirements
* Enthusiastic, focused & driven team players with a passion for retail & delivering great service
Essential qualifications
* Experience of managing a small team, in a fast paced retail environment
* Strong numerical and problem solving skills
* A flexible approach and a ‘can do’ attitude
* The ability to think on your feet
B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans there really hasn’t been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless!
If you would like to join a great team in a fast paced, growing business, apply online today!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
* Industries: Retail
#J-18808-Ljbffr