We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Equal Opportunities Employer: We aim to recruit and retain a diverse workforce representative of the local population, designing services around patient needs.
Are you an experienced Quality Manager looking for a rewarding new challenge? The Bridge Sexual Assault Referral Centre seeks a highly motivated and committed individual for a fixed-term post of 12 months. The post-holder will play a critical role in establishing, implementing, and maintaining the organisation's ISO15189-compliant Quality Management System (QMS) and in ensuring compliance with all relevant regulatory frameworks.
Responsibilities
* Report to senior SARC management on QMS performance and improvement needs.
* Collate, analyse and present data on capacity, demand, performance, effectiveness and cost.
* Manage audit reports and ensure corrective actions are effective.
* Act as the first point of contact for all quality-related communication.
* Develop relationships with UKAS, FCN, FSR/Home Office, policing, NHS, charities and other stakeholders.
* Represent the organisation at regional and national quality forums.
* Notify customers, UKAS and FSR of non-conformances where required.
* Establish, implement and maintain the ISO15189 Quality Management System.
* Ensure SARC services comply with ISO15189 and FSR Codes of Practice and Conduct.
* Achieve and maintain UKAS accreditation.
* Act as the quality lead and make decisions regarding the QMS.
* Provide specialist advice on quality systems and accreditation.
* Manage non-conformances and implement corrective actions in collaboration with the SARC staff as required.
* Seek and implement service delivery improvements.
* Lead on the management of Proficiency Testing schedules.
* Coordinate QMS-related activities across the organisation to ensure compliance.
Qualifications
* Strong understanding of quality management systems.
* Ability to lead accreditation processes and ensure compliance with ISO15189 and FSR Codes.
* Competence in internal auditing, continuous improvement, reporting and risk management.
* Capability to influence stakeholders and drive quality improvements across complex, multi‑agency environments.
* To comply with Part 7 of the Immigration Act 2016, all applicants must be able to speak fluent English to an appropriate standard, assessed at interview.
* If you require sponsorship for a visa to work in the UK, please ensure you are eligible under the UKVI points‑based system.
Applicants will be required to provide a DNA sample which will be held on a SARC Elimination Database and/or the Central Elimination Database.
The Trust is committed to investing in and caring for all staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support – developing exceptional people for exceptional careers.
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