Job Description
Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Group, Conference and Events (GCE) Sales Executive, you’re not just driving revenue by securing GCE bookings – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
* Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue
* Drive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics
* Optimize event scheduling: Manage the events calendar to support optimal yield and space utilization
* Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business
* Lead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations
* Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property delivery
* Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business
Qualifications
What it takes to make the stay: A passion for spreading the light and warmth of hospitality, acting with integrity, inspiring others through leadership, believing in teamwork, owning accountability, with a sense of urgency and discipline to make a lasting impact.
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