We're looking for an ambitious Sales Executive to help us deliver an exceptional Probate service to our customers. Probate is a daunting task that we strive to make simpler, faster and more affordable than traditional providers. Part of how we do that is through building a fantastic team of people who are legally savvy, commercially minded and motivated by compassionately helping people through those difficult challenges.
As a Sales Executive, you'll be responsible for shaping and defining how we run and sell our Probate service. You'll work towards commercial goals while focusing on the importance of delivering a best-in-class customer experience.
In this role you will:
Build rapport and trust with customers, making a stressful time and process as easy as possible.
Learn the intricacies of what happens to someone's estate when they die, and diagnose the estates of your customers.
Guide customers through the government requirements for probate, and what needs to happen and why.
Explain our different types of Probate services so the customer can make the right decision based on their estate complexity and needs.
Prove consistency in our weekly and quarterly sales targets, including conversion rates and QA (Quality Assurance) scores on our inbound enquiries.
Master smooth and detailed handovers to our Legal team.
Work cross-functionally towards our company OKRs and monthly revenue targets, and assist with quarterly team presentations.
We are looking for
Demonstrated success in a sales roles, ideally within B2C, service-oriented industries such as legal services, financial services, or customer support.
Experience in achieving and exceeding sales targets, with a strong track record of converting leads into satisfied customers.
Ability to quickly learn and adapt to new software and tools as needed.
Achieved GCSEs A-C in English & Maths.
An interest in legal processes and ideally have a legal education and/or work experience.
This is a TEMP TO PERM ROLE AFTER 12 WEEKS - PAYING £14.39ph
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website