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Customer service manager

Lisburn
B&M Retail
Customer service manager
Posted: 23h ago
Offer description

B&M Retail Lisburn, Northern Ireland, United Kingdom


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B&M Retail Lisburn, Northern Ireland, United Kingdom

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We are currently recruiting for a Customer Service Manager to join our team at Bow Street, Lisburn!

This is a full time, permanent position and requires the flexibility to work shifts in the daytime, evenings and at weekends.

As a Customer Service Manager, you will be responsible for the cash office and checkout area, ensuring that the highest standards of service are provided for our customers.

You Will Also


* Drive a team to deliver personable, polite and prompt service in the checkout area
* Act as a role model displaying exceptional service to our customers
* Be highly visible and approachable to customers and colleagues
* Coach colleagues to ensure they demonstrate the appropriate skills and knowledge in the checkout area
* Ensure compliance of company stock control procedures within the appropriate timelines
* Ensure company property, cash and stock are secure at all times
* Play a vital part in continuing to make our stores a fun place to work!

Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!

It Is Essential That Applicants Have The Following

* Experience of managing a small team, in a fast paced retail environment
* Strong numerical and problem solving skills
* A flexible approach and a ‘can do’ attitude
* The ability to think on your feet

B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans there really hasn’t been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless!

If you would like to join a great team in a fast paced, growing business, apply online today!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.


Seniority level

* Seniority level

Not Applicable


Employment type

* Employment type

Full-time


Job function

* Job function

Other
* Industries

Retail

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