Were Silverstone, the UKs leading motorsport venue for over 60 years. You probably know us as the hosts of world-class events, such as the Formula 1 British Grand Prix, MotoGP and Silverstone Festival.
As a true, one-of-a-kind destination, we make people feel the thrill on and beyond the track. From unforgettable business experiences at our International Conference & Exhibition Centre, to unique getaways and iconic trackside views at the Hilton Hotel - we work hard to ensure each and every one of our visitors can see our personality, touch our legacy and hear our heartbeat around every single corner.
And we want you to be a part of it.
TEAM BENEFITS Private Medical Insurance Career Progression and Training and Development Guest Passes to Major Events including F1 Team Kit (uniform) Team Discounts Wellbeing and Mental Health Focus Year-long social calendar
Job Purpose To drive revenue growth and client satisfaction by effectively selling corporate hospitality packages and premium race-day experiences at Silverstone. This role involves proactive lead generation, relationship building, event coordination support, market research, and sales administration. The successful candidate will be responsible for meeting and exceeding sales targets, ensuring exceptional client service, and contributing to the overall success of the hospitality sales team. Key Relationships: Sales Office Manager
Head of Sales
Business Development Managers
Event delivery teams
Marketing and Finance
Call Centre
Key Responsibilities Sales and Revenue Generation:
- Proactively generate leads and close sales for corporate hospitality packages and premium race-day experiences. - Meet and exceed individual and team sales targets through consistent outreach and effective sales strategies. - Upsell and cross-sell available products to maximize revenue potential, tailoring packages to client needs. This includes and is not limited to the venue wide sales and leisure products. Client Relationship Management:
- Develop and maintain strong relationships with clients, ensuring high levels of satisfaction and repeat business. - Manage key accounts and build long-term partnerships, acting as the primary point of contact for corporate and private clients. - Regularly communicate with clients to understand their event objectives, preferences, and feedback. Event Coordination Support:
- Liaise with internal teams (operations, event management, marketing) to ensure smooth delivery of hospitality services. - Coordinate event logistics and details with clients prior to passing onto the delivery team ensuring all client expectations are met on the day of the event. - Attend events to oversee hospitality services, providing hands-on support to clients. Market Research & Lead Generation:
- Conduct research to identify potential markets and new business opportunities within the hospitality and events industry. - Keep up-to-date with market trends and competitor offerings, recommending adjustments to Silverstones hospitality packages. Reporting & Administration:
- Maintain accurate records of sales activities, client interactions, and contract management in CRM systems. - Prepare sales reports and forecasts for management, tracking progress toward targets. - Assist with invoicing and contract negotiations where necessary. Collaboration with Marketing:
- Work closely with the marketing team to develop sales campaigns, promotions, and strategies to attract new clients. - Provide input for the creation of sales collateral, presentations, and other promotional materials. Team Responsibilities Help to create an environment and proactive culture within the department and support the whole team to achieve their targets.
Work to achieve an agreed target of revenue both individually and within the MICE Sales team.
Performance Responsibilities Performance will be monitored against the following:
- Objectives set through the Personal Development Review (PDR) process. Skills, Knowledge and Expertise 3+ years in hospitality/event sales, preferably in a high-profile venue.
Experience in corporate hospitality sales or managing VIP experiences.
Additional Information: Must be willing to work weekends and extended hours, particularly during major events like the British Grand Prix or MotoGP.
This role is ideal for someone who is passionate about motorsport, hospitality, and delivering exceptional client experiences while thriving in a high-energy sales environment.
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