The post holder will lead and develop a system of clinical governance management as part of an integrated organisational governance framework and promote a patient-centred, learning and safety culture across all services provided by the Division of Clinical Support Services.
The post holder will support the management of risk at all levels across the Division and be a key member of the Divisional Quality Group.
The post holder will provide specialist advice to support the Divisional Managers to meet quality standards, risk, and incident management standards appropriate to their speciality. The post holder will support with incident management and investigation in line with the Patient Safety Incident Response Framework and organisational plans.
The post holder will work within a larger Integrated Governance Team including other Divisional Governance and Quality Managers, with the aim of shared learning. The post holder will also support the central risk and safety teams to ensure compliance with regard to key metrics is met.
Main duties of the job
Work independently; implement clinical governance procedures (including but not limited to Patient Safety Incident Investigation (PSII) reporting and investigation, and incident reporting) ensuring these meet NHS and Trust requirements (e.g. Patient Safety Incident Response Framework, PSIRF) and are efficient in capturing, recording and securing information and effective in identifying learning outcomes, action planning and identifying changes to services and service delivery.
Develop a ’quality culture’ by providing advice, support and education on quality, governance and risk management issues to all staff at all levels across the Division. This includes supporting the transition of the Division from SI Framework (2015) to the Patient Safety Incident Response Framework.
Promote team working across the Division, ensuring clinical and non-clinical teams adopt a multidisciplinary team approach to complaint and incident resolution and work effectively to identify and minimise risk.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
* Between 27-33 days of annual leave plus bank holidays
* Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
* Cycle to work scheme
* Salary finance - for loans, savings, budget planning and tips on managing debt
* Stockport Credit Union - for local financial advice
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Education and Qualifications
* Management / leadership qualification or equivalent experience
* Registered healthcare professional
* Computer based qualification/project
Knowledge
* Extensive knowledge of working practices in an Acute Trust both within the community and hospital environment
* A sound knowledge of the principles of quality management
* Understanding of the importance and application of external guidance, governance and improvement initiatives e.g. NPSA, NHSLA, NICE, SI Framework, PSIRF.
Experience
* Documented evidence of management experience
* Demonstrable success in working for a complex organisation including protocol/policy development and implementation, governance and risk, and delivery and implementation of QA systems across a wide multidisciplinary audience
* Demonstrate achievements in change management in NHS
* Previous experience in improvement projects e.g. LEAN
* Evidence of clinical IT system usage
Skill and Abilities
* Documented evidence of good organisational skills with the ability to problem solve/negotiate
* Managerial and leadership experience and skills
* Able to act on and communicate confidential and complex information in stressful environments
* Able to influence, even within a complex and challenging environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£57,528 to £64,750 a year pro rata per annum
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