We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision to be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality.
We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. We bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER.
Role Details
Position: Trainee Sales Executive
Location: Birtley
Contract: Permanent
Hours: 40 hours, 5 days per week, with weekend working required
Salary: £12.25 per hour + monthly bonuses
Responsibilities
* Be the friendly face that welcomes customers to our store
* Support the vehicle collection process, ensuring all paperwork and procedures are completed accurately
* Proactively resolve customer issues and ensure a smooth, professional experience.
* Contact customers to arrange or amend collection dates
* Spot opportunities to upsell products and services
* Complete the training programme covering product knowledge and sales techniques, this will typically run for twelve months, with learning modules completed at your own speed. The length of the program will be dictated by your progress and ability
* Once you have successfully passed all training requirements you will progress to a Sales Executive position
* A positive attitude and alignment with our values: Proud, Honest, Supportive, Happy and Together
Qualifications
* A full UK driving licence (to drive both manual & automatic vehicles)
* Experience in a customer service role would be highly beneficial
* Drive to build a career with Motorpoint
* Strong attention to detail and excellent organisational skills
* Comfortable using IT systems, including Outlook and Excel
* A team player who goes the extra mile for customers
Benefits
* Paid time off every month to do something that makes you happy
* 28 days' holiday plus days off for your birthday, getting married, or moving house
* Additional holidays for length of service
* Long service awards
* Staff discount on cars and finance options
* Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
* Smart Tech in partnership with Currys
* Cycle to work
* Pension
* Healthcare
* Enhanced Parental Leave
* Employee Assistance Programme (EAP)
* Vocational and personal development training courses
* Quarterly team socials
* Team feasts
* Scratch card rewards
* Sharesave scheme (SAYE)
* Plus much more!
Closing Date
2nd March 2026
This role may close earlier than the closing date if the advert receives a high volume of suitable applications. Apply as soon as possible.
EEO Statement
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
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