Job Title: Quality Assurance (QA) Manager
Location: East Midlands, UK
Employment Type: Full-Time, Permanent
Salary: £45,000 - £50,000 per annum + benefits
Industry: Food Manufacturing / FMCG
Are you a passionate quality leader ready to make a real impact in a fast-paced manufacturing environment? We're looking for an experienced QA Manager to lead the Quality Assurance function at a key production site, driving excellence in food safety, compliance, and continuous improvement.
About the Role
As QA Manager, you'll be responsible for setting the QA strategy and leading a dedicated team to ensure the highest standards of product quality and safety. Reporting directly to the Site Director, you'll play a pivotal role in audit readiness, customer relationship management, and fostering a proactive quality culture across the site.
Key Responsibilities
* Lead and develop a high-performing QA team across multiple shifts.
* Ensure audit readiness and compliance with BRC, HACCP, and GMP standards.
* Act as the primary contact for customer quality matters, driving issue resolution and continuous improvement.
* Oversee QA checks, verifications, and documentation across all operational areas.
* Manage supplier non-conformance reporting and root cause analysis.
* Drive quality risk management and trend analysis to support proactive decision-making.
* Lead complaint reduction initiatives through data-driven strategies.
* Champion a 'right-first-time' culture and continuous improvement mindset.
* Monitor QA KPIs and report performance to site leadership.
* Support training, onboarding, and capability building within the QA team.
* Promote a strong food safety and quality culture across departments.
About You
Essential Experience & Skills:
* Proven experience in QA management within food manufacturing or a regulated production environment.
* Strong leadership skills with a track record of team development and performance management.
* In-depth knowledge of food safety systems (HACCP, BRC, GMP).
* Excellent communication, stakeholder management, and problem-solving abilities.
* Proficient in root cause analysis and non-conformance handling.
* HACCP Level 3 and Food Safety Level 3 (or equivalent).
Personal Attributes:
* Proactive, solutions-focused, and detail-oriented.
* Resilient and adaptable leader with a passion for quality.
* Collaborative and inclusive, with a strong sense of accountability.
Why Join Us?
You'll be part of a values-driven organisation that champions expertise, innovation, inclusivity, and wellbeing. We're committed to creating a workplace where everyone can thrive and contribute to delivering exceptional products to our customers. #J-18808-Ljbffr