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We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth and development of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.
Responsibilities:
* Develop and implement tailored sales strategies that address the unique needs of smaller turnover customers, focusing on maximizing the placement of pattern books in the marketplace to engage trade customers who may not have regular visits from our road sales team.
* Contact customers to review performance, understand current projects, and promote and sell collections and samples.
* Understand customer needs to maximize sales opportunities.
* Secure future business through appropriate service and support.
* Develop and deliver a customer contact strategy utilizing all contact tools.
* Provide world-class customer service to maximize sales opportunities.
* Input customer feedback into CRM and work closely with the Customer Service Team to ensure order accuracy.
* Follow up on calls/emails and analyze performance data to inform future calls.
* Submit regular reports and monitor sales performance with senior management.
* Complete all administrative tasks related to the role.
* Meet personal sales targets as part of the sales team.
* Employ effective sales techniques such as upselling and cross-selling to build stronger business relationships.
Measures of Success:
* Achieving sales budget and year-on-year growth.
* Working within expenditure budgets.
* Number of calls and emails per day.
* Sales success relative to budgeted plans.
Connecting with Others:
* Collaborate with sales colleagues, customers, customer service, finance, and senior management to ensure performance and relationship management.
Skills & Experience:
* Proven sales experience, preferably in call centers or mail order catalogues.
* Strong business acumen and industry knowledge.
* Experience with product knowledge and building long-term relationships.
* Self-driven, results-oriented, with a positive outlook.
* Familiarity with CRM systems and WG360.
* Excellent verbal, written, and presentation skills.
About Us:
Sanderson Design Group is an international luxury interior furnishings company known for wallpapers, fabrics, and interior products. Our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Since 1860, we have been committed to bringing beauty into homes, with a rich history of design excellence and royal warrants. Our rebranding in 2020 reflects our heritage and future ambitions. We are proud to carry over 160 years of design experience and to be custodians of British interior design tradition.
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