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Business Travel - Team Manager
Position Overview: This role is for a global TMC looking after a team of 11 consultants. The position is hybrid in London, requiring 1 day a week in the office, with flexibility for discussion. Previous team leader experience in another TMC is essential, ideally with Sabre training. Salary is around £40,000 plus benefits.
Business Travel Team Leader Duties
* Manage a virtual and office-based team of up to 11 business travel consultants.
* Maintain understanding of Conferma, Sabre, Evolvi, and back-end accountancy systems; ensure bookings adhere to standard operating procedures.
* Ensure customer SLAs and KPIs are understood and met.
* Oversee daily operations of the department.
* Conduct regular 1-2-1 meetings with team members, providing feedback and coaching on performance.
Skills Required
* Previous experience as a business travel operations team leader is essential.
* Sabre knowledge is highly advantageous.
* Ability to work in the London office once a week preferred.
Additional Information
* Hours: 37.5 per week, shifts between 8 am and 6 pm.
* Benefits include 22 days holiday plus your birthday off, option to buy additional leave, volunteer paid day off, season ticket loan, life assurance, pension, long service awards, and more.
If interested, please apply online or contact Duncan at 0207 397 1287, quoting DT59815.
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