Overview
We are seeking an enthusiastic and customer-focused B2C Sales Executive to join our sales team. The ideal candidate will handle inbound sales calls, leads from our website and maximise opportunities by cross-selling and up-selling to our existing customer base. This is a great opportunity for someone with a passion for sales and customer service to thrive in a fast-paced, dynamic environment with uncapped commission on offer!
Responsibilities
* Respond to inbound sales calls and website leads, converting them into sales opportunities.
* Build and maintain relationships with existing customers, identifying opportunities for cross-selling and up-selling products or services.
* Provide customers with tailored advice, product information, and solutions to meet their needs.
* Follow up on warm leads and enquiries to maximise conversion rates.
* Collaborate with the marketing and customer service teams to ensure a seamless customer journey.
* Stay up to date with product knowledge, pricing, and industry trends to deliver the best possible service.
Qualifications
* Proven experience in B2C sales, preferably handling inbound sales calls and leads.
* Strong communication and interpersonal skills with a customer-first approach.
* Ability to quickly build rapport and establish trust with potential and existing customers.
* Experience in cross-selling and up-selling products or services.
* Results-driven with a focus on meeting and exceeding sales targets.
* Organised and able to manage multiple tasks and priorities efficiently.
* Comfortable working with CRM systems and Microsoft Office.
* A proactive and positive attitude with a willingness to learn and develop.
Benefits
* Casual dress
* Company events
* Cycle to work scheme
* 29 days holiday per year
* Your birthday off
* Free parking
Additional information
Please contact:
For further information:
https://www.domesticapplianceguard.com/
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Appliances, Electrical, and Electronics Manufacturing
#J-18808-Ljbffr