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Band 3 higher clerical officer-belfast

Belfast
Temporary
hays-gcj-v4-pd-online
Clerical officer
Posted: 8 December
Offer description

Your newpany

This is an exciting opportunity to join a public sector organisation based in Belfast.

Your new role

As a Higher Clerical Officer with Typing Duties, you will play a vital role in supporting a busy clinical department. Your responsibilities will include:
1. Acting as the first point of contact for patients, relatives, healthcare professionals, and external agencies.
2. Managing referrals and patient records using the appropriate IT systems.
3. Handling iing calls and correspondence, ensuring timely and accuratemunication.
4. Coordinating appointments and documentation to support patient treatment schedules.
5. Performing copy-typing and audio-typing tasks, along with general secretarial duties.
6. Maintaining accurate records and assisting with statistical data collection.
7. Providing cover for colleagues when required and adapting to changing priorities within the department.
This role requires a proactive approach to administrative tasks and the ability to work effectively in a fast-paced healthcare setting.

What you'll need to succeed

Qualifications, Registration, Experience
8. 4 GCSEs Grade C/4 or above, to include English Language or equivalent qualifications and 2 years’ secretarial/ clerical experience*.
OR
9. NVQ Level 2 in Administration and 2 years’ secretarial experience/ clerical experience*.
OR
10. 3 years’ secretarial / clerical experience* and GCSE Grade C/4 or above in English Language or equivalent qualification.
*At least one year must be within a Health and Social Care setting.
Knowledge and skills
11. Ability to work as part of a team and on my own initiative.
12. Good interpersonal and organisational skills.
13. Previous experiencepiling and producing clear and accurate documents, reports and letters.

What you'll get in return

14. Belfast Based office
15. £ per hour
16. A supportive team
17. Full-time hours – 37 hours
18. Temporary for 7 months

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