Motability Specialist Sales Executive Reference Number - 0123445567567
Working Hours Full Time
Benefits 33 days holiday (inclusive of bank holidays)Company pension + life insurance + retail/restaurant/holiday/lifestyle discount scheme.
Salary competitive salary of up to £30,000
Closing Date 06/12/2025
We are seeking a Motability Specialist to join our team at Cars 2 Ltd in Huddersfield Nissan. In this role, you will play a crucial part in enhancing our customer experience by providing expert advice and support throughout the car buying process, ensuring alignment with our mission of delivering outstanding service.
Responsibilities.
Provide expert guidance to customers during the car purchasing process.
* Customer engagement: Build a rapport with customers, understand their specific mobility needs, and help them identify the right vehicle and any necessary adaptations.
* Sales process: Guide the customer through the entire sales journey, including test drives, product presentations, and vehicle delivery.
* Scheme administration: Handle all the paperwork and applications required by the Motability Scheme, ensuring a smooth and accurate process for the customer.
* Customer support: Act as the main point of contact for the customer during their lease, helping to arrange servicing, maintenance, and answering any questions. You may also follow up with customers nearing the end of their lease.
* Product knowledge: Maintain up-to-date knowledge on the latest Motability offers, vehicles, and adaptations available.
* Ability to up-sell effectively while maintaining customer satisfaction.
* Familiarity with CRM software is preferred.
* Strong organizational skills to manage multiple tasks efficiently.
Hours - 9-6 Monday to Friday Alternate Saturdays until 1pm
Salary OTE 30,000 depending on experience
* If you are passionate about cars and delivering exceptional customer experiences, we invite you to apply and become a vital part of our growing family at Cars 2 Ltd!
Cars2 Limited is authorised and regulated by the Financial Conduct Authority for general insurance mediation and credit broking activities our Firm Registration Number (FRN) is 536711. We are classed as an insurance mediator and credit broker but not a lender. We can introduce you to a limited number of insurance providers and a limited number of lenders and their finance products. We are not an independent financial advisor. We may advise you on products, subject to personal circumstances, though you are not obliged to take our advice or recommendations.
We do not charge a fee for our services. Whichever product provider, finance lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount borrowed or product provided).
For your reassurance, product pricing is fixed to the value of the vehicle and all the finance lenders we work with could pay commission at different rates, but any commission we receive does not influence the fixed interest rate you are eligible for from our panel of lenders Calls may be recorded or monitored. Cars2 cannot guarantee that a car has not already been sold prior to reserving the vehicle.
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