Who are we?
Latham’s Steel Doors is a family-owned business and the UK’s leading supplier of steel security doors. Established in 2011, we specialise in providing high-quality, cost-effective doors that combine superior protection with stylish designs for both residential and industrial use.
With the UK’s largest stock of steel doors, we offer a wide range of standard sizes, bespoke options, and customisable finishes. Manufactured from galvanised steel and finished with durable powder coating, our doors are built to last while enhancing the appearance of any property.
Our people are dedicated to delivering exceptional service, helping customers select and customise the perfect solution for your security needs.
We take pride in ensuring everything we do is guided by our core values Empathy, Authenticity and Integrity, Resilience, Include and Empower, Accountability, Commitment to Customers and Innovation.
Job Overview
Are you a driven sales professional with a passion for delivering outstanding customer service? Latham’s Steel Doors, the UK’s leading supplier of high-quality steel security doors, is looking for a motivated Sales Executive to join our growing team. This role is perfect for someone hungry to earn, with a competitive basic salary of £28,000-£32,000 and an uncapped individual bonus potential that could see you earn an additional £15,000 per year on top of your base salary.
As part of our small vibrant and supportive team of 7, you’ll engage with customers via phone, email, and in-person, providing expert advice and tailored solutions to meet their needs. There is no cold calling here - your day will be a mixture of inbound and outbound calls, all outbound calls will be following up on an existing enquiry. If you're proactive, results-driven, and eager to grow within a market-leading company that values Empathy, Integrity, Resilience, and Innovation, we’d love to hear from you!
This role is Monday-Friday 8-4 or 9-5 - to be discussed at interview stage.
Ready to take your sales career to the next level? Apply today and be part of our exciting journey at Latham’s Steel Doors!
Responsibilities
* Manage incoming enquiries via phone, email, and in-person, providing expert advice and solutions
* Process quotations and sales orders, proactively upselling where possible
* Handle online sales from platforms like our website and eBay
* Build and maintain strong relationships with customers, ensuring exceptional service from enquiry to after-sales support
* Resolve customer queries efficiently to maximise satisfaction
* Identify and pursue new business opportunities within the industry
* Maintain high service standards, ensuring professionalism and attention to detail
* Stay up to date with company products and industry trends through monthly sales meetings
* Contribute to team success by meeting and exceeding targets
Experience
* Minimum 2 years of sales experience (B2B or B2C)
* Industry experience in doors/windows preferred but not essential
* Confident communicator with strong customer-facing skills
* A persuasive and engaging phone manner
* Self-motivated, proactive, and able to prioritise effectively
* Strong problem-solving abilities and team-working skills
* Computer-literate with excellent written and verbal communication skills
* Detail-oriented with the ability to retain product knowledge
Job Types: Full-time, Permanent
Pay: Up to £32,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Experience:
* Sales: 2 years (preferred)
Work Location: In person
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