Customer Service Manager (Fluent French, English & Spanish) - Lead Multilingual Teams, Harness SAP & Excel Data, and Drive Global Customer Excellence
Kent (UK HQ) | Essential International Travel | Competitive Salary + Benefits
Are you a people-focused Customer Service Manager fluent in French, English, and Spanish who thrives on building strong relationships and working collaboratively with teams? This international role offers a unique chance to lead customer service teams across the UK, France, and Spain, combining your multilingual skills with data-driven insights from SAP and Excel to deliver outstanding customer experiences.
The Customer Service Manager OpportunityReporting to the Group Customer Services Manager, you’ll be at the heart of a truly international, team-oriented business that values collaboration and open communication. You won’t just direct from afar—you’ll work alongside your teams, mentoring and coaching them to grow, building trust, and creating a culture of cohesion across borders. International travel (3-4 days in France or Spain every 4-5 weeks) is essential to nurture these relationships in person.
Key Responsibilities
1. Lead and inspire multilingual teams across the UK, France, and Spain through hands-on, collaborative management.
2. Use SAP an...