Service: Customer Support Services - Customer Engagement Team Closing Date: Wednesday 13th May 2026 Argyll and Bute Council’s Digital Services team are seeking a Digital Engagement Services Developer to join their team. This is a temporary post until May 2027, working 35 hours per week. This post is suitable for remote working but you may be based within an office in the Argyll and Bute area if you wish. To support the Digital Engagement Services Manager to deliver on new customer engagement and process efficiency related developments and projects and maintain all systems currently used within the Customer Engagement Team. Assist colleagues and Services with projects to implement new customer engagement and business efficiency initiatives to help realise their Digital First aims. Develop specifications and agree requirements, build solutions in co-operation with Service, Web Team and ICT colleagues using an Agile methodology. Develop test plans carry out testing of new releases and author/update user guidance and training material for existing and any new solutions and services implemented within the Customer Engagement Team. Ensure effective security and resilience plans for systems under their control. Help to develop communication packages, user guidance, and training materials to achieve best results for implementations and solution delivery, including helping to train and quality assure activities of the Digital Assistants and Service employees in liaison with CSC Team Leader. It would be advantageous if the applicant had knowledge and experience of standard web development tools and languages including PHP, JavaScript, HTML, CSS and Git. Full training on Netcall Create RPA and other relevant systems will be given. Please refer to the Job Description and include all necessary information when applying. Argyll and Bute is one of Scotland’s most stunning areas. As its award-winning council, we play a vital part in the day-to-day life and long-term future of our beautiful and diverse communities. Our unwavering purpose is to make Argyll and Bute the place to be, the place where people want to live, to work and do business. And we are committed to making the council the place to have a great career, by providing excellent benefits and a friendly, dynamic working culture so that each of our 5000 colleagues can deliver services that help our corner of Scotland thrive. Join us to make a difference. Our employees make good things happen in the day-to-day life and for the longer term future of Argyll and Bute. We want you to feel valued working for us. We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth. We also embrace a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work. We care about our people and the world around us and always aim to do the right thing. From employee recognition schemes to environmental policies we have many initiatives in place to help us look after the things we all care about. Learn more here: Argyll and Bute Employee Recognition Programme, Disability Confident, Armed Forces, Fair Work First Statement, Equality and Fairness, Climate Change, Hybrid and Flexible Working Policy Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to the wellbeing and productivity of our employees. We will take a flexible first approach to requests from our employees to change the way that they work. While we must balance such requests with the need to ensure the quality of the important services we deliver are not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible. Applicants should note that:- This is a temporary post which may be filled on a secondment basis by an employee wishing to gain experience/career development and will be at the discretion of the employee’s Third Tier Manager. If you wish to apply for this post as a secondment, please refer to the secondment guidance. To apply for this vacancy, please click on the Apply Now button at the top of this page. If you would like clarification on any information contained within the vacancy advert and/or the job description please contact the recruiting manager, who is: Email: Lorne MacBrayne, Digital Engagement Services Manager lorne.macbrayne@argyll-bute.gov.uk Telephone: 01546 604600 Reference: ARB17851 / 028968 Please note that you cannot comply for this vacancy by contacting the recruiting manager, applications must be made by clicking on the Apply Now button at the top of this page. Please also note that we do not accept CVs, only applications completed and submitted via the Apply Now button on this page. We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about our commitment to this please visit Equality & Diversity Policy.