Sheffield City Centre (office-based and hybrid)
Salary: £24,250 + commission (OTE £35,000)
Job Title: Sales Executive
Our PBSA/BTR (Purpose Built Student Accommodation / Build to Rent) team is growing fast, and we are hiring our second Sales Executive to help convert student demand into bookings. This is a high‑energy, high‑volume sales role where you will spend most of your day on the phone, email, and WhatsApp, speaking to students, securing bookings, and keeping momentum moving.
Reporting directly to our Head of New Business (PBSA/BTR), you will join a new PBSA/BTR team (currently three people) at a genuinely exciting stage of growth. Your focus is simple: convert warm student enquiries into confirmed bookings, quickly and professionally, while delivering a brilliant experience.
Working pattern
* Normal office hours are 9am - 5.30pm Mon - Thu, and 9am - 5pm Friday, with one-hour unpaid lunch
* There will be three normal office hours shifts and two late shifts per week
* Late shifts will be 12-8.30pm, including a one-hour unpaid break. Any working time after 5.30pm is worked from home (WFH)
* There may be a requirement to work some weekends based on demand
Key responsibilities
* Follow up promptly on warm student enquiries, building rapport quickly and moving conversations through to a confirmed booking
* Handle a high volume of calls, email and WhatsApp conversations, staying organised and maintaining quality under pressure
* Become a trusted point of contact for students, providing accurate property information and supporting them through operator‑specific booking procedures
* Work closely with PBSA operators and internal teams to ensure smooth handovers and accurate bookings
* Occasional visits to PBSA sites or operators may take place to deepen product knowledge and strengthen relationships
* Support occasional operational tasks where needed, for example helping to keep operator or listing information accurate and up to date
* Use Salesforce and agreed ways of working to manage leads, follow‑ups and booking progress consistently
* Spot issues early, escape appropriately, and keep students informed so the booking journey stays smooth
* Support occasional reporting or admin requests when needed
Skills and experience
* Proven experience in a telesales or inside sales role, ideally within property, student accommodation, PBSA/BTR or a related sector
* Proven ability to manage high call volumes and convert leads into bookings
* Natural rapport builder with strong influencing and closing skills
* Resilient and confident in handling rejection and maintaining motivation
* Experience in the student accommodation market is highly desirable
* Proficient in Salesforce and other CRM systems
* Excellent verbal and written communication skills
* Highly organised, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment
* Self‑motivated and collaborative team player
Benefits
* Complimentary breakfast, hot & cold drinks, snacks, pool table
* Holidays, length of service days, voluntary day
* Enhanced pension scheme, pension salary‑sacrifice scheme
* Healthcare scheme, Employee Assistant Programme, sick pay
* Enhanced maternity & paternity pay, career progression, commitment to personal and professional development
* Employee awards, refer a friend scheme, staff discounts, mental health and financial support, company social events
EEO Statement
At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.
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