Role: Community & Site Manager
Contract: Full time, permanent
Location: On-site, Norwich City Centre
Salary: £27,000 - 30,000
Hours: Monday-Friday, 9am-5pm
Benefits:
- Monthly & annual performance related bonuses
- Basic starting salary between £27,000 - £30,000 depending on experience
- 21 days holiday + bank holidays + additional time off at Christmas
- Flexible working hours + some remote working
- Training and professional development offered
About us:
Founded in 2012, Meanwhile Creative supports the creative minds of Bristol, Cardiff, Manchester and Norwich by establishing lively places to work. We repurpose dormant, unloved commercial property and land for use as flexible, affordable workspace for the country’s burgeoning creative businesses. All in all, our projects currently support more than 500 creative businesses and start-ups, ranging from artisan chocolatiers, jewellers, artists, carpenters, therapists, graphic designers, architects and charities, along with everything in between.
The main focus of the business is to repurpose shipping containers as studio and office space with the aim to provide start-up workspace for small independent makers and businesses. Our container projects have become thriving centres of diverse but like-minded people striving to turn their passion into an income, or as a launch pad for a new business concept.
We are seeking an enthusiastic Community & Site Manager to join us at an exciting time to manage and run our new shipping container creative hub at St Saviour’s Yard in Norwich.Situated within a former car park in a prominent location close to the City Centre, St Saviour’s Yard will house 84 converted shipping containers designed in blocks with pedestrianised lanes, attractive breakout and green spaces to maximise functionality, fluidity and user enjoyment.
The role:
Facilities Management
* Daily management of St Saviour’s Yard site and 84 Container Units
* Ensure all statutory health and safety requirements are adhered to along with weekly checks, risk assessments and regular site monitoring
* Identifying and arranging site repairs and general maintenance as and when needed
* Keep the site looking clean and orderly at all times, including monitoring weekly refuse collections
* Plan and manage contractors for seasonal maintenance, e.g. gritting in winter and weeding in summer
Administration
* Record management of the tenancy cycle: draft, file and update all licence agreements, invoicing, service agreements, credit control and tenancy cycle records, CRM database, expense tracking, etc
* Keeping up to date records of all service contracts
* Review and update site policies to ensure the site is well managed
Marketing
* Advertise available spaces, actively follow up enquiries and manage waiting lists, conduct viewings and onboard new tenants
* Work with the Marketing Manager to assist in collating material for weekly social media and blog posts to help promote the site
* Working with rest of the team to maximise income and minimise expenditure
Community Engagement
* Networking & Events: Engage with the local creative community to promote and develop the site. When possible set up / take part in open studios events, markets etc.
* Research possible grant funding opportunities to expand and develop the offering on site
* Develop and nurture relationships with occupants and other local businesses to build an inclusive, friendly and creative community hub
* Managing and resolving tenant queries and comments efficiently
About you:
* Strong organisational skills and ability to multitask across varied responsibilities
* Good communication and problem-solving abilities, and proactive in finding solutions
* Friendly, professional, and confident in dealing with people
* Comfortable working autonomously and individually whilst capable of managing own workload
* 3+ years experience in business administration, HR, finance, or studio management an advantage
* Proficient in Microsoft Office Suite (Excel, Word, Outlook), Xero, CRM databases an advantage
To apply
To apply for the role please send an email marked ‘Community & Site Manager Norwich’ with your CV and a covering letter clearly detailing relevant experience to:
Fred Wyatt, stsavioursyard@meanwhilecreative.co.uk
Deadline for application: 10th of August
Interviews held w/c 18th August
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