About Angaza
Angaza creates the technology that enables businesses to streamline the sale of life-changing products to people in emerging markets. The Angaza platform redefines how products like solar home systems and entry-level smartphones are purchased. By enabling distributors to offer incremental payment plans to consumers without access to traditional banking, Angaza makes it possible for over 35 million people around the world to affordably acquire transformative products and devices.
Role Summary
Angaza is seeking an experienced HR Manager to join its Kenya People Operations team, based in the company’s Nairobi office. This role will be responsible for administrative support for hires in Kenya, acting as the primary point of contact for most requests, including those related to payroll and benefits administration, purchase requests, and operations requests. This role will be an engagement leader for our Kenya team, organizing Work From Office days and weekly standup calls.
Within the People Operations team, the HR Manager will work to ensure that People Ops policies are being upheld across the company, that systems and information are up to date, and that incoming requests are triaged and handled in a timely manner. The successful candidate will have prior experience working in HR for a global company (preferably in the financial technology or financial services industry), be detail-oriented and execution-focused, and bring a support mindset to our People Operations team.
The HR Manager will report to the US based Global Director of People Operations and work closely with the team to ensure consistency of approaches company wide. This position is expected to work closely with the Kenyan Finance team as well as the managers in the organization. This position is based out of the Nairobi, Kenya office, which is currently a remote workplace with occasional team in-office days.
Responsibilities
Core HR
* Handle all aspects of payroll and benefits administration for Kenya employees, including:
o Manage payroll administration in My Work Pay (Kenyan employees), and other payroll providers as needed
o Manage all aspects of benefits administration, including annual health insurance contracts renewal; and engagement with insurance companies in connection with employee matters
* Administer and track all company-wide required security, compliance, and human resources trainings in cooperation with the legal department
* Manage and update all employee records, requests in the Company’s HR global management system (Namely), including offer letters, salary letters, role changes; conduct regular audits of e-files to ensure compliance and critical paperwork is up-to-date, and issue and store all HR related contracts
* Provide reporting at the request of various company’s stakeholders
* Send documents for e-signature, and maintain an accurate and thorough record of signed documents and status
* Support work permit needs, travel bookings and approvals, and expense report approvals and reimbursements in conjunction with the Finance team
Employee Lifecycle
* Support all hiring done for Kenyan operations and partner with hiring managers to ensure a smooth and positive recruiting process in compliance with Company process and policy
* Own administration of our applicant tracking system, JazzHR, and provide weekly and monthly reports on recruiting metrics to senior leadership
* Manage external recruiting vendors as needed
* Support with recruiting coordination, including scheduling full panel interviews and day-to-day support for hiring managers
* Manage employee lifecycle management for our Kenyan team including onboarding, offboarding and day-to-day support
* Coordinate terminations including equipment recovery, account closure, and exit documentation
Employee Experience
* Lead all engagement activities for the Nairobi office
* Schedule and coordinate weekly standup calls
* Organize birthday and anniversary celebrations
* Schedule and coordinate monthly “work from the office” days
* Lead monthly manager trainings for Kenya team
* Own and drive People Ops projects to improve the employee experience (for example, onboarding improvements, performance management process, etc.)
* Support Global People Operations initiatives as needed to advance and better our employee experience
Required Skills, Attributes & Experience
You...
* Have a Bachelor degree in HR
* Have 4+ years of related experience in a People Operations / Human Resources role, prior experience in a startup environment and/or a global company is a strong plus
* Preference for candidates with relevant certifications (SHRM, HCI, AIHR, etc.)
* Have experience working in HRIS and payroll systems (experience with Namely and MyWorkPay preferred, but any modern HRIS acceptable)
* Possess a strong understanding of Kenyan labor laws and employment practices
* Care about the “human” in human resources; are able to empathize with team members across different roles, seek to understand others’ perspectives, and go the extra mile to create a positive work environment
* Have excellent written and verbal communication skills
* Possess a strong attention to detail
* Handle sensitive information with discretion
* Have strong project management skills, and are an expert at managing your own time
* Bring creativity and enthusiasm to “people projects”
* Are resourceful and coachable
* Are self aware and reflective
* Exemplify Angaza’s values: impact-driven, empathetic, courageous, trustworthy, curious, and collaborative
To Apply
Please submit any materials supporting your candidacy using the form below, and complete any required application questions.
Other Details
Angaza is a for-profit company with headquarters in Nairobi and San Francisco.
Kenyan employees receive salary and competitive benefits that include:
- Company-sponsored private medical plan
- Pension plan with company contribution
- Flexible scheduling and time off policies
- Knowledge that you're making a positive impact on the world every day you come to work!
Our Commitment to DEI
At Angaza, we evaluate all candidates on the basis of their ability to meet stated job requirements. We do not discriminate against candidates on the basis of sex, gender, marital status, religion, nationality, or other personal characteristics. In keeping with our commitment to supporting a safe and inclusive workplace, we strongly encourage candidates from traditionally underrepresented backgrounds to apply.
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