Are you a Supervisor, Team Leader or Assistant Manager ready for a new challenge? Do you love leading teams and delivering great customer service? Join B&M, one of the UK’s fastest-growing retailers, and take your career to the next level.
We're recruiting for a Customer Service Manager to lead the checkout and cash office areas in our Bognor Regis store. You’ll ensure excellent service standards, support team development, and help drive a fun, fast-paced working environment.
What you'll be doing:
1. Lead and motivate the front-end team to deliver polite, prompt, and friendly service
2. Be a visible, approachable leader for customers and colleagues
3. Coach team members to build their skills and service confidence
4. Oversee stock and cash control procedures, ensuring security and compliance
5. Support a great store culture and contribute to a positive workplace
What we're looking for:
6. Experience managing teams in retail or hospitality
7. Strong numeracy and problem-solving skills
8. A flexible, hands-on attitude with great people skills
9. Passion for retail and delivering exceptional customer service
Why B&M?
With over 780 stores and more on the way, this is a fantastic time to join us. We offer:
10. Clear progression paths and development opportunities
11. On-the-job training and support
12. 10% staff discount (with double discount events!)
13. Access to a colleague benefits portal
14. Wellbeing support through our Employee Assistance Programme
15. A stable, permanent contract
Ready to grow with us? Apply now and be part of the B&M journey.
B&M is an equal opportunity employer committed to creating an inclusive environment for all.