Renewals Account Handler
Telford (Office-Based)
Monday–Friday | 37.5 hours per week
Up to £26,000 per annum + Bonus
A Sales Role Where You Don’t Have to Cold Call
If you’re a confident salesperson who enjoys building relationships rather than chasing cold leads, this could be the role for you.
We’re looking for a motivated and reliable sales professional to join our Renewals team. You’ll be speaking to existing customers about their upcoming renewals, handling objections, retaining business, and identifying opportunities to increase value — all within a structured, supportive environment.
No insurance experience? No problem. If you understand sales, targets, and how to influence a conversation — the company can teach you the rest.
What You’ll Be Doing
* Proactively contacting existing customers ahead of renewal
* Retaining customers and achieving renewal targets
* Handling objections confidently and professionally
* Identifying cross-sell and upsell opportunities
* Providing clear and accurate product information
* Negotiating within agreed authority levels
* Completing documentation accurately and compliantly
* Working towards income and retention KPIs
What We’re Looking For
* Proven sales experience (essential) – telesales, telemarketing, account management or similar
* Comfortable working to targets and KPIs
* Strong objection-handling and negotiation skills
* Excellent telephone manner and communication skills
* High attention to detail
* Reliable, committed individuals with a stable work history
* GCSE Grade C/4 or above in Maths and English (or equivalent)
* Confident IT and system skills
We particularly welcome applications from candidates who demonstrate loyalty and longevity in previous roles — we value commitment and team stability.
What’s in It for You?
* Salary up to £26,000 per annum
* Performance-based bonus
* Monday–Friday hours
* Warm customer base — no cold calling
* Full training provided
* Supportive team environment
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Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
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