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Human resource officer

Lichfield
Super Smart Service Ltd
Hr officer
Posted: 12 February
Offer description

About the Role:

We are seeking a proactive, commercially aware HR Officer to deliver business-focused HR services across several UK warehouse locations. This pivotal role requires the HR Officer to work closely with managers and employees to provide expert advice and guidance on HR matters, ensuring compliance with UK employment laws while fostering a positive and productive workplace environment. As part of this role, the HR Officer will stay closely aligned with the business's evolving goals, offering tailored support to various warehouse teams and maintaining a deep understanding of operational requirements.

Key Responsibilities:

* Serve as the first point of contact for HR-related queries across designated business areas, collaborating with warehouse management to align HR strategies with business objectives.
* Manage day-to-day HR activities, including recruitment, onboarding, payroll processing, and employee exit procedures.
* Support all employee relations matters, including disciplinaries, grievances, and absence management.
* Ensure that online employee records, work hours, and other system data are kept up to date in real time.
* Identify and report on business needs (qualitative and quantitative) related to growth, wellbeing, attrition, and risk, translating strategy into actionable programs, operations, or activities.
* Conduct HR upskilling workshops to promote best practices, stay updated on legislation changes, and coach and mentor warehouse managers to ensure they are confident and competent in HR policy matters, such as performance management and changes to bonus schemes.
* Ensure compliance with UK employment laws and company policies to minimize risks.

The Ideal Candidate:

* Must have a valid visa to work in the UK. The position may offer a skilled worker visa.
* A solid background in HR or a related field, with experience influencing senior management and key stakeholders is preferrable.
* Fluent in both verbal and written English and Chinese, as daily communication with HQ in China is required.
* Ideally experienced with onboarding, creating HR documentation, and managing basic payroll, risk, and compliance issues.
* A consultative, solution-oriented mindset, capable of managing multiple priorities and driving business change.
* Excellent communication and relationship-building skills, with the ability to influence and negotiate effectively.
* Passionate about leadership development, coaching, and fostering a culture of continuous improvement.

Job types:

* Working hours: 176 hours per month (flexibility is required)
* Contract type: Full time/ Permeant contract
* Willingness to work in different locations based on business needs: We have sites in Walsall, Lichfield, Cannock, Worcester, Wolverhampton, Stone, Derby and Alfreton.

Company Benefits:

* Leave Benefits: 28 days of leave per year.
* Gifts: Special gifts for major events, including birthdays, childbirth, and public holidays.
* Company Pension: A pension plan to help secure your future.
* Free Parking: Convenient parking options for your car.
* Continuous Development: Access to ongoing training, coaching, and career development opportunities.

Job Type: Full-time

Pay: From £27,000.00 per year

Benefits:

* Casual dress
* Company events
* Company pension
* Free parking
* On-site parking

Work Location: In person

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