The HR Administrator is a key member of the People Team, which supports the whole of HTB Group with full-employee lifecycle HR as well as L&D, Safeguarding and Health and Safety. We operate a central services model and the People Team sits within the Group Professional Services function, alongside the Finance, IT, Legal, Giving and Group Operations (Events, Site Services, Production) functions. The key purpose of the role is to support the People Team to achieve a smooth operation for the organisation. Wherever possible, our aim is to give opportunities to learn about HR best practice, policy and process. Key Deliverables Listed below are the key elements that the role holder will be accountable for delivering: Contributes fully to the day-to-day operation of the team or area, always seeking to be flexible and with an attitude of service Payroll: Supporting the Payroll team 1-2 days a week in preparation for monthly pay runs, and managing queries Able to deliver routine tasks and resolve straightforward issues First-line communications: This includes managing HR requests and the People Team inbox. This role will act as the first filter—organising incoming queries and directing them to the appropriate team member or function. Updating our HR system and employee records, supporting the audit and maintenance of consistently complete and accurate data Hands-on support administering of joiners, probationary reviews and leavers. This includes drafting contracts and letters, filing, and supporting the governance approval process for recruitment and employment contract changes Providing hands-on support to benefits administration e.g. Length of Service awards, the Cyclescheme, MediCash, and other benefits set out in our Benefits Statement Finance: processing invoices and credit card statements for the People Team Requirements Essential skills, experience & knowledge The following skills and experience form the minimum requirements for the role: Proven experience as an administrator, operating with minimal supervision and in a fast-paced and complex environment A team player with good relationship-building skills and a proactive, hands-on approach to work, who recognises the value of the staff they support Dynamic interpersonal skills, strong written and verbal communications skills An excellent eye for detail, precision and keen to meet deadlines Highly organised and able to manage a busy desk, a complex work-load at key times, and a busy environment The ability to maintain confidentiality and be financially aware and numerate The ability to multi-task and prioritise Desirable skills, experience & knowledge The following skills and experience would be greatly beneficial: Experience in invoice processing Experience working in HR Experience using Salesforce in any context Core behavioural competencies Works well with all fellow team members and seeks opportunities to support and serve them. Seeks to adopt a positive attitude to change, even when it is not fully understood. Always seeks to demonstrate high levels of commitment and flexibility. Regularly asks for feedback and looks for opportunities to learn from others and continually improve their work. Shows awareness and respect for different viewpoints. Keeps going, even when it is hard, but seeks appropriate help when necessary. Contributes fully to the day to day operation of the team or area, always seeking to be flexible and with an attitude of service Able to deliver routine tasks and resolve straightforward issues Benefits We offer a comprehensive benefits package designed to support your wellbeing and work-life balance, including: 25 days annual leave (plus public holidays), which increases with length of service Pension scheme contributions Employee Assistance Programme for confidential support Medicash plan Enhanced maternity, paternity, adoption, and shared parental leave Access to training and development resources to help you grow in your role