Overview
Senior ServiceNow Developer (Service Operations Tooling)
Location: Leeds, UK - (2 Days Travel to Leeds Office Mandatory)
Active SC or SC Eligible Candidates may apply
We are seeking a highly skilled & experienced developer with a proven track record for developing and implementing innovative solutions. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been recognised as a ServiceNow trusted partner.
Must Have Skills
* Minimum of 5 years of experience as a ServiceNow Developer or in a similar role involving service operations tooling.
* Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide).
* Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations).
* Familiarity with AWS services related to service operations, such as AWS Lambda, CloudFormation, and Step Functions.
* Experience with DevOps practices, CI/CD pipelines, and infrastructure-as-code.
* Strong problem-solving skills with a focus on continuous improvement and automation.
* Good understanding of ServiceNow out of the box architecture.
* Good understanding of other platforms such as; GitHub, Jira, Confluence
* Proven experience in developing & implementing innovative solutions on (but not limited to), the ServiceNow platform, driving thought leadership.
* Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments.
Preferred Skills
* ServiceNow Certified System Administrator (CSA).
* ITIL v4 qualified.
* Experience with Agile/Scrum methodologies & tools.
* ServiceNow Certified Implementation Specialist (CIS), or other relevant certifications.
* Experience in designing and implementing AI solutions to enhance service operations capabilities
#J-18808-Ljbffr